Engineering Ops PM: AI-Driven DevOps & Strategy

Apple Inc.; Cary (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Apple Inc. in Cary, North Carolina, is seeking a scrappy, strategic operator to join the WPC Engineering operations team.

You’ll own ongoing, evolving initiatives that shape how an engineering organization functions, partnering with engineering leadership to drive service operations, change management, and process development. This role is not a traditional PMO; you will manage the ongoing operational layer, ensure clear ownership, and drive adoption of AI-powered tooling and incident management

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years of experience in technical program management and/or product operations in a technology company.
• Extensive cross-functional stakeholder management experience.
• Demonstrated ability to drive change across many teams.
• Thrives in ambiguity with experience starting and managing complex initiatives end-to-end.
• Excellent written and verbal communication skills.

Responsibilities

• Build the operational foundation for our DevOps transformation by standing up processes and creating clarity across team roles and operating models, engineering health metrics, release governance, and incident management.
• Lead cadences that keep the organization aligned and forward-looking, such as service and business reviews and goal setting.
• Serve as the connective layer between operational teams and engineering consumers, translating needs into priorities and tracking adoption across teams at varying stages of maturity.
• Partner with engineering and operations teams to drive AI-powered initiatives, such as anomaly detection and post-incident process automation.
• Define and implement operational processes and policies across the org, owning the strategy and stakeholder alignment and executing in partnership with enablement teams.

Skills

Technical program mgmt

Cross-functional coordination

Data-driven decision making

Communication skills

Education

Bachelor's degree or equivalent practical experience

Job description

Apple Inc. in Cary, North Carolina, is seeking a scrappy, strategic operator to join the WPC Engineering operations team.

You’ll own ongoing, evolving initiatives that shape how an engineering organization functions, partnering with engineering leadership to drive service operations, change management, and process development. This role is not a traditional PMO; you will manage the ongoing operational layer, ensure clear ownership, and drive adoption of AI-powered tooling and incident management