Strategic Engineering Operations Lead

Apple Inc.; Austin (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Apple Inc. in Austin, Texas seeks a scrappy, strategic operator to join the WPC Engineering operations team.

The role sits at the intersection of technical operations and business strategy, owning ongoing initiatives that shape how an engineering organization functions. You will partner with engineering leadership and cross-functional teams to drive a portfolio spanning service operations, change management, and process development.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years of experience in technical program management and/or product operations in a technology company.
• Extensive cross-functional stakeholder management experience, with the ability to work independently and handle multiple projects simultaneously.
• Demonstrated ability to drive change across many teams.
• Thrives in ambiguity with experience starting and managing complex initiatives end-to-end.
• Excellent written and verbal communication skills.

Responsibilities

• Build the operational foundation for DevOps transformation by standing up processes and creating clarity across team roles and operating models.
• Lead cadences that keep the organization aligned and forward-looking, such as service and business reviews and goal setting.
• Serve as the connective layer between operational teams and engineering consumers, translating needs into priorities and tracking adoption across teams at varying stages of maturity.
• Partner with engineering and operations teams to drive AI-powered initiatives, such as anomaly detection and post-incident process automation.
• Define and implement operational processes and policies across the org, owning the strategy and stakeholder alignment and executing in partnership with enablement teams.

Skills

Technical program management

Cross-functional collaboration

Data-driven decision making

Strategic thinking

Effective communication

Education

Bachelor's degree or equivalent

Job description

Apple Inc. in Austin, Texas seeks a scrappy, strategic operator to join the WPC Engineering operations team.

The role sits at the intersection of technical operations and business strategy, owning ongoing initiatives that shape how an engineering organization functions. You will partner with engineering leadership and cross-functional teams to drive a portfolio spanning service operations, change management, and process development.