Engineering Operations Technician, DCC Communities (AWS)

Amazon; Manassas (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon is seeking an Engineering Operations Technician to safeguard data center uptime and reliability in the DCC Communities. You will perform hands-on electrical and mechanical troubleshooting, monitor critical systems, and support change management, vendor coordination, and on-site operations.

The role requires flexibility with shifts, travel between data center sites, and the ability to work with cross-functional teams to ensure 99.999% uptime for mission-critical facilities.

Qualifications

• 1+ year of electrical or mechanical experience.
• 1+ year experience with Microsoft Office products.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Skills

Electrical experience

Mechanical experience

Microsoft Office

Education

Associate degree or higher

Technical training (Military/Trade)

Tools

BMS

EPMS

Job description

Engineering Operations Technician, DCC Communities

Job ID: 3150715 | Amazon Data Services, Inc.

Overview

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switchgear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Key Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds; maintain balance and perform construction tasks while on a ladder; regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position; work in an environment requiring provided ear protection.

Travel and Work Site Requirements

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Travel over 50 miles or commute less than 50 miles to active data center sites as required by business needs.

Notes

Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.

Lump sum stipend will be provided to eligible candidates who relocate for this position.

Basic Qualifications

• 1+ years of electrical or mechanical experience.
• 1+ years’ experience with Microsoft Office products.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Preferred Qualifications

• 2+ years of data center engineering experience.
• Technical (Military/Trade School) training.
• Associate or higher education in related field.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.