Engineering Operation Technician, DCC Communities

Amazon Web Services (AWS); Lithia Springs (GA); On-site; USD 50,971 - 89,544; Full time

Benefits offered by this job

RSUs

Sign-on payments

Relocation stipend

Comprehensive benefits

Job summary

AWS is seeking a Data Center Engineering Technician to help maintain mission-critical infrastructure, ensuring high reliability and uptime across data center facilities. You will participate in rounds, monitor BMS/EPMS, perform maintenance, and support change management with contractors and peers.

The role requires hands-on electrical/mechanical maintenance experience, flexibility with shifts, and travel between data centers. Benefits include RSUs, sign-on payments, and relocation stipend.

Qualifications

• 2+ years of electrical and mechanical facilities maintenance experience
• 2+ years of Microsoft Office products and applications experience
• Work flexible schedule including weekends, nights, and holidays

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment for 24/7 reliability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack-level events within SLA
• Perform rack installs and decommissioning within SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors ensuring compliance with procedures and local law
• Work schedule changes up to 12 hours and may rotate; some locations have on-call rotations
• Role may support multiple locations/sites

Skills

Electrical maintenance

Mechanical maintenance

MS Office

Flexible schedule

Travel between data centers

Job description

Job Overview

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Amazon’s AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Key Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures and local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Essential Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Basic Qualifications

• 2+ years of electrical and mechanical facilities maintenance experience, or 2+ years electrical facilities maintenance and 1+ year mechanical facilities maintenance
• 2+ years of Microsoft Office products and applications experience
• Work flexible schedule including weekends, nights, and holidays

Preferred Qualifications

• Experience reading and writing procedures, technical documents, and engineering drawings
• 2+ years of data center engineering experience

Benefits & Compensation

The base salary range for this position is $37.00–$65.00 USD hourly. Your complete compensation package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined by experience, qualifications, and location. Amazon also offers comprehensive benefits: health, dental, vision, prescription, basic life & AD&D insurance, supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave. For more details, visit https://amazon.jobs/en/benefits.

EEO Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your recruiting partner.

Additional Information

Amazon does not sponsor immigration visas for this role. Lump sum relocation stipend will be provided to eligible candidates who relocate.