Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS); Sterling (VA); On-site; USD 52,000 - 78,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to sustain 99.999% uptime across mission-critical facilities. You will perform daily rounds, monitor BMS/EPMS, and support rack installs, repairs, and change management.

This on-site role in Sterling, VA requires flexibility, lifting up to 39 pounds, and travel between sites. Shifts include days/nights and potential on-call rotations; relocation stipend may be provided.

Qualifications

• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities experience.
• High school or equivalent diploma.
• 1+ years of Microsoft Office products and applications experience.
• Ability to work on a flexible schedule, including days, nights, and/or weekends.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within internal SLA.
• Perform rack installs and decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

Skills

Electrical/Mechanical work

Data center operations

Microsoft Office

Flexible schedule

Education

High school diploma or equivalent

Associate degree in related field

Tools

BMS

EPMS

Change management software

Job description

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non‑immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site

Physical Requirements

• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Essential Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Basic Qualifications

• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
• High school or equivalent diploma
• 1+ years of Microsoft Office products and applications experience
• Ability to work on a flexible schedule, including days, nights, and/or weekends

Preferred Qualifications

• 2+ years of data center engineering experience
• Technical (Military/Trade School) training
• Associate or higher education in related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Company – Amazon Data Services, Inc.

Job ID: A10377082