Engineering Operations Technician, DCC Communities (AWS)

Amazon; Covington (GA); On-site; USD 44,083 - 78,523; Full time

Job summary

Amazon Data Services, Inc. is seeking an Engineering Operations Technician to join the DCC Communities team in Covington, GA.

You will perform hands-on electrical and mechanical maintenance of mission‑critical facilities to support 99.999% uptime and reliable global digital experiences. You’ll monitor BMS/EPMS, assist in rack and facility events, conduct preventive maintenance, and support change management with clear technical documentation.

Qualifications

• 1+ years of electrical or mechanical experience.
• 1+ years’ experience with Microsoft Office products.
• Ability to work on a flexible schedule including days, nights, and/or weekends.
• Willingness to travel to multiple data center sites as required by business needs.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety systems.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within SLA.
• Perform rack installs and decommissioning within SLA.
• Conduct preventive maintenance and root-cause analysis on electrical and mechanical equipment.
• Provide technical writing to support change management.
• Oversee on-site work by contractors and coordination with vendors.

Skills

Electrical/Mechanical experience

Flexible schedule

Education

Technical (Military/Trade School) training

Associate or higher education in related field

Tools

Microsoft Office

Job description

Engineering Operations Technician, DCC Communities

Job ID: 3150463 | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot Data Center Operations’ Mission‑Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switchgear, UPSs, PDUs, wet‑cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers, air handlers and associated systems, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that keep customers operational.

NOTE: Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests, manage resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation.
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

Essential Requirements

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic Qualifications

• 1+ years of electrical or mechanical experience.
• 1+ years’ experience with Microsoft Office products.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Preferred Qualifications

• 2+ years of data center engineering experience.
• Technical (Military/Trade School) training.
• Associate or higher education in a related field.

Equal Opportunity Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

USA, GA, Covington – 32.00 – 57.00 USD hourly