Engineering Operations Technician, Data Center Engineering Operations (DCEO)

Amazon; Pennsylvania; On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Engineering Operations Technician in a dynamic team focused on maintaining critical infrastructure systems. You will be at the forefront of operations in one of the world’s most advanced data centers, ensuring that mechanical and electrical equipment operates seamlessly. This role offers the opportunity to work with cutting-edge technology while collaborating with diverse teams to uphold the highest standards of safety and efficiency. If you're passionate about hands-on technical work and thrive in a fast-paced environment, this is the perfect opportunity to make a significant impact in a leading organization.

Qualifications

• 2+ years of electrical or mechanical experience required.
• Technical training or equivalent experience is essential.

Responsibilities

• Supervise contractors and perform preventive maintenance.
• Operate and maintain mechanical and electrical equipment.
• Perform troubleshooting and root cause analysis.

Skills

Electrical experience

Mechanical experience

Troubleshooting skills

Root cause analysis

Safety procedures adherence

Microsoft Office proficiency

Education

Technical training or equivalent experience

Associates or Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Engineering Operations Technician, Data Center Engineering Operations (DCEO)

Job ID: 2926223 | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

Key job responsibilities

1. Supervise contractors who perform servicing or preventive maintenance.
2. Operate and maintain mechanical and electrical equipment.
3. Perform root cause analysis of equipment failures.
4. Troubleshooting of facility and rack-level events within internal SLA.
5. Ensure all safety procedures are adhered to while performing work.
6. Able to work a 12 hour shift (rotating 3 to 4 day work weeks).
7. Take daily operational readings of all mechanical and electrical equipment.
8. Utilize internal management systems to coordinate building workflows.

Physical Requirements

1. All physical requirements are expected with reasonable accommodations
2. Walk job sites in uneven terrain.
3. Work at heights and from ladders.
4. Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
5. Work shifts longer than eight hours in duration.
6. Coordinate body movements when using tools or equipment
7. Reach and stretch to position equipment and fixtures while maintaining balance
8. Bend or twist the body into unusual positions while working
9. Perform physical tasks all day without becoming overly tired
10. Use hands to manipulate small wires and objects
11. Push or pull heavy objects into position
12. Work in a noisy environment
13. Work at depths, such as under raised floors

A day in the life

This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

BASIC QUALIFICATIONS

1. Technical (Military/Trade School) training or 2+ years’ of equivalent experience in a relevant industry (for example: electrical or mechanical)
2. 2+ years of electrical or mechanical experience
3. 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

PREFERRED QUALIFICATIONS

1. 4+ years of Data Center Engineering experience
2. Associates or Bachelor’s Degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.