Engineering Operations Technician, Data Center Engineering Operations

Amazon; Indiana (PA); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company that is a leader in cloud computing as a Data Center Engineering Operations Engineer. In this dynamic role, you will be at the heart of maintaining and optimizing critical infrastructure in a fast-paced environment. You will work alongside diverse professionals to ensure the highest standards of safety, security, and efficiency. With a commitment to innovation, this position offers opportunities for mentorship and career growth while promoting a culture of inclusivity and work-life balance. If you are passionate about technology and eager to make a difference, this is the perfect opportunity for you.

Benefits

Flexible Work Hours

Health Insurance

Retirement Plan

Career Development Resources

Employee Assistance Programs

Qualifications

• 2+ years of experience in electrical or mechanical systems.
• Strong understanding of critical facilities management.

Responsibilities

• Manage routine maintenance and emergency services for critical systems.
• Collaborate with IT managers to optimize facility performance.
• Drive projects for increasing facility capacity and efficiency.

Skills

Electrical Systems Management

Mechanical Systems Management

Critical Facilities Management

Data Center Operations

Education

High School Diploma or Equivalent

Tools

Power Distribution Equipment

Generators

Cooling Systems

Building Monitoring Systems

Job description

Engineering Operations Technician, Data Center Engineering Operations

Job ID: 2969398 | Amazon Corporate Services Pty Ltd

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS Data Centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll interface with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.

We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, a result-driven individual with strong technical (electrical/mechanical) understanding and the drive and vision to take our data center engineering operations to the next level. The role will report to the DCEO Manager and be responsible for sustaining availability, cost management, risk assessment and mitigation, review corrective and preventative maintenance of critical infrastructure and metric reporting.

Key job responsibilities
- Participate in a 24/7 rotating shift pattern
- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation
- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets
- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues
- Collaborate with data center IT managers and other business leaders to coordinate day to day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency
- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.

A day in the life
No two days are the same in AWS data centres but, typically, your day will include:

- Attending operational meetings to foster awareness of important activities across the Melbourne data centre region
- Mentoring and development of less experienced engineering operations technicians
- Planning and scheduling of maintenance activities for critical infrastructure
- Collaborating on solving complex engineering problems impacting critical infrastructure
- Collaboration with other AWS data centre regions globally


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- High school or equivalent diploma
- 2+ years of electrical or mechanical experience

PREFERRED QUALIFICATIONS

- Experience in a data centre or critical environment

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.