Engineering Operations Technician, ADC InfraOps DCEO

Amazon Web Services (AWS); New Albany (OH); On-site; USD 44,083 - 78,523; Full time

Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Operations Technician to manage electrical and mechanical equipment in our data centers. This role involves frontline troubleshooting, preventive maintenance, and supporting operations teams to keep critical infrastructure running smoothly.

The position requires a Top Secret security clearance with SCI eligibility and a willingness to work a rotating 12‑hour shift schedule in a demanding, high‑security environment.

Qualifications

• High school diploma or equivalent.
• At least 1 year of electrical or mechanical experience, or 1 year of data center or mission‑critical facilities experience.

Responsibilities

• Operate and maintain mechanical and electrical equipment within the data center.
• Troubleshoot facility and rack‑level events within internal SLAs.
• Perform limited maintenance tasks including HVAC preventive maintenance and rack power installs.
• Support Data Center Operations technicians and perform root‑cause analysis of equipment failures.

Skills

Electrical experience

Mechanical experience

Data center experience

Education

High school diploma

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

Role Overview

The Data Center Engineering Operations Technician (EOT) is Amazon’s front‑line responder for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes stand‑by diesel generators, switchboards, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. The position requires a US citizen with an active Top Secret security clearance with SCI eligibility.

Key Responsibilities

• Operate and maintain mechanical and electrical equipment, emergency generators, and fire/life safety equipment within the data center.
• Troubleshoot facility and rack‑level events within internal SLAs.
• Perform limited maintenance tasks including filter changes, HVAC preventive maintenance, rack power installs, rack PDU and rack ATS replacements.
• Support Data Center Operations technicians and perform root‑cause analysis of equipment failures.
• Ensure all safety procedures are adhered to while performing work.
• Work a rotating 12‑hour shift schedule (3‑day, 4‑day or 5‑day work weeks).
• Take daily operational readings of all mechanical and electrical equipment through routine rounds and log keeping (temperatures, voltages, currents, etc.).
• Utilize internal CMMS to manage building workflows and spare‑part inventory.
• Supervise contractors who perform servicing or preventive maintenance.
• Respond to off‑hour emergency calls per on‑call rotation for any of the region’s sites.
• Fully comply with all physical security procedures and policies.
• Drive innovation while reducing operational costs in the facilities.
• Manipulate small wires and objects as required.

Physical & Environmental Requirements

• Walk job sites on uneven terrain and work at heights (including ladders).
• Regularly lift and/or move up to 39 pounds and participate in group lifts for 40 pounds or more.
• Bend or twist the body into unusual positions while working.
• Push or pull heavy objects into position.
• Work in noisy environments.

Basic Qualifications

• High school diploma or equivalent.
• At least 1 year of electrical or mechanical experience, or 1 year of data center or mission‑critical facilities experience (e.g., hospital, military, public safety).
• Current, active US Government security clearance at Top Secret with SCI eligibility or above.

Preferred Qualifications

• At least 2 years of data center engineering experience.

Equal Opportunity Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits

The starting pay for this position is 32.00 - 57.00 USD hourly, based on experience, qualifications, and location. Additional benefits include EAP, Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

Location & Company

USA, OH, New Albany. Company: Amazon Data Services, Inc. Job ID: A10431607.