Data Center Engineering Operations Technician , DCEO

Amazon Web Services (AWS); New Carlisle (IN); On-site; USD 59,600 - 133,200; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Strong emphasis on work-life harmony

Job summary

A leading cloud computing provider is looking for a Data Center Engineering Operations Technician to join their New Carlisle, IN location. This role involves ensuring the reliability of critical data center infrastructure through daily monitoring, troubleshooting, and preventive maintenance. Candidates should have a high school diploma, technical training or comparable experience, and familiarity with Microsoft Office. AWS promotes a diverse and inclusive culture, making it an exciting workplace for individuals eager to learn and innovate.

Qualifications

• 1+ years of experience in electrical or mechanical work in mission-critical infrastructure.
• Tech training or equivalent experience required.
• Proficient with Microsoft Office tools.

Responsibilities

• Monitor and record from electrical, mechanical, and safety equipment.
• Assist with troubleshooting and preventive maintenance.
• Document technical changes and manage projects.

Skills

Electrical maintenance

Mechanical troubleshooting

Building Management Systems

Microsoft Office proficiency

Education

High school diploma or equivalent

Technical training or experience

Associate's or Bachelor's degree

Tools

Electrical and mechanical equipment

Microsoft Excel

UPS systems

Job description

Data Center Engineering Operations Technician, DCEO

Join to apply for the Data Center Engineering Operations Technician, DCEO role at Amazon Web Services (AWS).

Job Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continuous access.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As part of the world’s most customer‑centric company, you will support front‑line responders who maintain critical data center infrastructure. Our Engineering Operations Technicians (EOTs) help keep the facilities safe, secure, and efficient by testing and implementing the newest technology and practices.

We have a passion for learning and evolving, which defines us as leaders in the industry. Let’s work hard, have fun, and make history!

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Write technical documentation to support change management program
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors, and vendors, ensuring all work performed follows established practices, procedures, and local legislation
• Work schedule varies by site; shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Physical Requirements

• Lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds
• Perform construction tasks while on a ladder, maintain balance, and do various reaching, kneeling, crawling, climbing stairs, twisting, bending, working above shoulders, grasping, carrying, pushing and pulling objects
• Walk regularly, use hands/fingers, handle/feel, reach with hands and arms, stoop, kneel, crouch, crawl, twist, bend, work above shoulders, grasp, carry, push, pull objects into position
• Work in an environment requiring provided ear protection

A Day in the Life

This role acts as Amazon’s front line for electrical and mechanical equipment preventive maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). The technician maintains, operates, and troubleshoots mission‑critical data center equipment including standby diesel generators, fuel systems, 3‑phase electrical systems (switchgear, UPS units, PDUs, wet cell batteries), and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, motors, and other support equipment such as fire/life safety, building automation, and general facilities equipment.

About The Team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Customers from startups to Global 500 companies trust our product suite to power their businesses.

Amazon values diverse experiences. Even if you do not meet all preferred qualifications, we encourage candidates to apply.

We value work‑life harmony and strive for flexibility as part of our culture.

Our employee‑led affinity groups foster inclusion. Ongoing events and experiences promote diversity and inclusion.

We are continually raising our performance bar to become Earth’s Best Employer, offering mentorship and career‑advancing resources for professional development.

Basic Qualifications

• High school or equivalent diploma
• Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission‑critical infrastructure or equivalent industry; 1+ years of electrical or mechanical experience
• 1+ years’ experience with Microsoft Office products (Excel, Word, PowerPoint)

Preferred Qualifications

• 2+ years of data center engineering experience
• Associate’s degree or Bachelor’s degree

Equal Opportunity Statement

Amazon is an equal‑opportunity employer and does not discriminate on the basis of veteran status, disability, or other legally protected status. If you have a disability and need accommodations, please visit https://amazon.jobs/content/en/how-we-hire/accommodations or contact your recruiting partner.

Compensation and Benefits

Base pay ranges from $59,600 per year in the lowest geographic market to $133,200 per year in the highest market. Pay may vary based on location, skills, and experience. Equity, sign‑on payments, and other compensation may be part of the total package. For full benefits information, visit https://www.aboutamazon.com/workplace/employee-benefits.

Location: New Carlisle, IN

Job ID: A3149043

Seniority Level: Not Applicable

Employment Type: Full‑time

Job Function: Information Technology, Consulting, and Engineering