Engineering Operations Tech, Infraops AG

Amazon Web Services (AWS); Alexandria (VA); Hybrid; USD 50,971 - 89,544; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Web Services (AWS) is seeking Data Center Engineering Operations Technicians (EOTs) in Alexandria, VA. Candidates will manage electrical and mechanical operations across data centers while ensuring compliance and safety protocols. Responsibilities include troubleshooting equipment, performing maintenance tasks, and conducting operational readings during rotating shifts.

The position requires a minimum of 2 years in data center engineering, a Top Secret US Security Clearance, and can include very flexible working hours. AWS offers competitive compensation, comprehensive benefits, and an inclusive work culture.

Qualifications

• 2+ years of data center engineering or 4+ years of relevant work experience.
• Current US Government Security Clearance of Top Secret with SCI eligibility or above.
• Ability to manipulate small wires and objects.

Responsibilities

• Operate and maintain mechanical and electrical equipment in the data center.
• Troubleshoot facility equipment within internal SLAs.
• Perform limited maintenance tasks including HVAC PMs.

Skills

Data Center Engineering

Troubleshooting

Electrical Operations

Mechanical Operations

Education

Bachelor's degree in Electrical Engineering or related field

Job description

Overview

The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include rotating shifts, 3, 4, or 5 day work weeks.

Responsibilities

• Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center
• Troubleshoot facility equipment and rack-level events within internal SLAs
• Perform limited maintenance tasks including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Write procedures
• Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/logs (e.g., temperatures, voltages, currents)
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off-hour emergency calls per on-call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects

Required qualifications

• 2+ years of data center engineering, or 4+ years of relevant work experience
• Can bend or twist the body into unusual positions while working
• Can use hands to manipulate small wires and objects
• Can walk on job sites in uneven terrain
• Can work at heights and from ladders
• Work flexible hours as business demands, including overnight, weekends and holidays
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Preferred qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/fiber) cabling
• Experience in data center engineering
• Ability to perform physical tasks all day without becoming overly tired

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help deliver safety and security while providing scalable capacity at a lower cost for our customers, in an inclusive culture that values bold ideas and ownership.

Benefits and equal opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for accommodations information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at amazon.jobs/en/benefits.

USA, VA, Alexandria - 37.00 - 65.00 USD hourly

Job ID: A10453139