Engineering Operations Technician, ADC InfraOps DCEO

Amazon Web Services (AWS); San Antonio (TX); On-site; USD 50,971 - 89,544; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

A leading cloud services provider seeks a Data Center Engineering Operations Technician in San Antonio, Texas. This role involves hands-on troubleshooting of electrical and mechanical equipment, including standby diesel generators and UPSs, requiring the candidate to work flexible shifts and ensure compliance with safety protocols. Applicants should have a minimum of 2 years of relevant experience, with physical capabilities to perform required tasks. The position offers a salary range of $37.00 to $65.00 USD hourly and includes comprehensive benefits.

Qualifications

• 2+ years of relevant work experience.
• Ability to manipulate small wires and objects.
• Capable of working at heights and from ladders.

Responsibilities

• Operate and maintain data center mechanical and electrical equipment.
• Troubleshoot facility and rack-level events.
• Perform maintenance tasks like filter changes and HVAC maintenance.

Skills

Mechanical and electrical troubleshooting

Safety compliance

Physical stamina

Root cause analysis

Education

Bachelor's degree in Electrical Engineering or Mechanical Engineering

Tools

Building automation systems

CMMS software

Job description

The Data Center Engineering Operations Technician (EOT) is Amazon’s front‑line responder for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes stand‑by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. EOTs provide 24‑hour shift coverage, which may include 12‑hour shifts, rotating shifts, or 3, 4, or 5‑day work weeks.

This position requires the selected candidate to be a US citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

Responsibilities

• Operate and maintain mechanical and electrical, emergency generator, and fire/life safety equipment within the data center.
• Troubleshoot facility and rack‑level events within internal SLAs.
• Perform limited maintenance tasks such as filter changes, HVAC preventative maintenance, rack power installs, rack PDU and rack ATS replacements.
• Provide support to Data Center Operations technicians.
• Perform root cause analysis of equipment failures.
• Ensure all safety procedures are adhered to while performing work.
• Work a 12‑hour shift (rotating 3‑ and 4‑day work weeks days or nights).
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.).
• Utilize internal CMMS to manage building workflows and spare‑part inventory.
• Supervise contractors who perform servicing or preventive maintenance.
• Respond to off‑hour emergency calls per on‑call rotation for any one of the region’s sites.
• Fully comply with all physical security procedures and policies.
• Drive innovation while reducing operational costs in the facilities.

Physical Requirements / Tasks (With or Without Reasonable Accommodation)

• Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly lift and/or move up to 39 pounds; participate in group lifts for 40 pounds or more.
• Bend or twist the body into unusual positions while working.
• Push or pull heavy objects into position.
• Work in noisy environments.

Basic Qualifications

• 2+ years of relevant work experience.
• Can bend or twist the body into unusual positions while working.
• Can use hands to manipulate small wires and objects.
• Can walk on job sites in uneven terrain.
• Can work at heights and from ladders.

Preferred Qualifications

• 4+ years of data center engineering experience.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Knowledge of network design and layout as well as low‑voltage (copper/fiber) cabling.
• Can perform physical tasks all day without becoming overly tired.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-w-i-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Location: USA, TX, San Antonio – $37.00 – $65.00 USD hourly.

Job ID: A10387907