Engineering Operations Coordinator

Fairmont Hotels & Resorts; New York (NY); On-site; USD 39,778 - 56,653; Full time

Job summary

Fairmont Hotels & Resorts is seeking an Engineering Supervisor to support the Director of Engineering. This position involves coordinating service requests, managing payroll, and ensuring timely completion of engineering tasks. The ideal candidate should possess strong organizational skills and previous supervisory experience.

The role requires effective communication and the ability to work under pressure while maintaining high standards. Applicants should preferably have a college degree or equivalent progressive experience.

Qualifications

• Strong organizational and administrative skills are critical.
• Must have excellent oral and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate service requests and administrative tasks.
• Monitor and manage service requests for guest satisfaction.
• Assist in tracking and reporting on engineering projects.

Skills

Organizational skills

Administrative skills

Communication skills

Microsoft Office proficiency

Problem-solving skills

Education

College degree or 2 years of experience

Tools

Opera

Birchstreet

Dayforce

Job description

Job Description

The Engineering Supervisor is a direct support to the Director of Engineering, the Assistant Director of Engineering and Engineering Manager. The Engineering Supervisor is responsible for ensuring an environment exists where colleagues are responded to in a friendly, helpful and fair manner.

Scope of Position

The candidate will assist in daily operations, coordinate service requests, manage administrative tasks, and support engineering projects and preventive maintenance.

Responsibilities

• Responsible for all administrative tasks including payroll, scheduling, gathering contractor bids, and other duties assigned by the Director, Assistant Director, and Manager of Engineering.
• Monitor, document, and manage service requests to ensure timely completion and guest satisfaction.
• Assist the Engineering Manager with daily briefings and departmental meetings.
• Track, document, and report on projects, preventive maintenance programs, and work orders.
• Coordinate purchasing requests and help maintain adequate inventory levels for parts, tools, and supplies.
• Convey information and ideas clearly to the team.
• Evaluate and select among alternative courses of action quickly and accurately.
• Work well in stressful, high‑pressure situations.
• Maintain composure and objectivity under pressure.
• Effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Listen, understand, and clarify any concerns and issues raised by coworkers and guests.
• Be able to work a flexible schedule including weekends and holidays as needed.

Qualifications

• Strong organizational and administrative skills.
• College degree preferred or at least 2 years of progressive related experience with a High School Diploma.
• Excellent knowledge of Microsoft Office, Opera, Birchstreet, and Dayforce.
• Must have excellent oral, written, communication, and organizational skills.
• Self‑starter, ability to make decisions with a high level of common sense.
• Previous supervisory experience preferred.
• Strong communication and follow‑up skills.
• Ability to manage multiple priorities in a fast‑paced environment.

Hourly Rate: $35.00

All your information will be kept confidential according to EEO guidelines.