Engineering Manager, Systems Reliability Engineering

levistraussandco; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Levi Strauss & Co. is seeking an Engineering Manager for Systems Reliability Engineering to lead the Store Platform Engineering team, guiding modernization, automation, and platform governance across global retail stores.

You will mentor engineers and collaborate with Retail Operations, Product, Security, and Infrastructure to deliver secure, scalable store technology. The role emphasizes defining standards, driving platform modernization, and enabling AI-powered self-service to improve

Qualifications

• 10–12 years in Platform/Endpoint engineering or retail/enterprise tech environments.
• Experience leading engineering teams in large-scale distributed settings.
• Proven track record delivering automation and platform modernization initiatives.

Responsibilities

• Lead and develop the Store Platform Engineering team to deliver reliable store technology platforms.
• Define the roadmap for endpoint management, device lifecycle, modernization, and standards.
• Drive automation, self-service, and AI-enabled solutions to improve efficiency and reliability.

Skills

Engineering leadership

Store Platform Eng

Automation

AI

Vendor governance

Education

Bachelor's degree in Computer Science/Engineering/IT

Tools

Intune

Workspace ONE

SCCM

Job description

Calling all originals: At Levi Strauss & Co., you can be yourself and be part of something bigger. We are a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future.

Introduction

As an Engineering Manager within Systems Reliability Engineering, you will lead the engineering, modernization, and automation of the technology platforms that power Levi Strauss & Co. retail stores worldwide. You will guide a team of Store Platform Engineers while partnering across Retail Operations, Product, Infrastructure, Security, and Reliability Engineering to deliver reliable, scalable, and secure store technology solutions. This role reports to the Senior Manager, SRE & Platform Engineering.

About the Job

• Lead and develop a high-performing Store Platform Engineering team, driving engineering excellence, mentoring talent, and supporting business priorities.
• Define and execute the roadmap for store technology platforms, including endpoint management, device lifecycle management, platform modernization, and global technology standards.
• Drive automation, self-service, and AI-enabled solutions that improve operational efficiency, scalability, and support experiences across the retail environment.
• Partner with business and technology stakeholders to deliver secure, reliable, and intuitive technology platforms that support store associates and customer experiences globally.
• Establish engineering governance, vendor management practices, and platform standards that improve reliability, consistency, and long-term operational performance.

About You

• 10-12 years of experience in Platform Engineering, Endpoint Engineering, Retail Technology, or Enterprise Technology environments.
• Experience leading and developing technical engineering teams in large-scale, distributed environments.
• Strong expertise in endpoint management, device lifecycle management, and retail technology platforms.
• Experience delivering automation, self-service, platform modernization, and technology standardization initiatives.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

• Engineering Leadership (Strategy, Delivery, Talent Development, Governance)
• Endpoint & Device Engineering (Intune, Workspace ONE, SCCM, Endpoint Management)
• Store Technology Platforms (POS, Store Systems, Retail Infrastructure)
• Platform Engineering (Modernization, Standardization, Lifecycle Management)
• Automation & AI (Copilot, Self-Service, AI Solutions, Automation)

EOE M/F/Disability/Vets

LOCATION

Remote - USA

FULL TIME/PART TIME

Full time

FILL DATE

This position is expected to be filled by 01/17/2027.