Engineering Manager, Shared Services & APIs

Shieldai; San Diego (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Shield AI seeks an experienced Engineering Manager to lead the Shared Services Engineering team in a full-stack, product-oriented capacity. You will guide architecture, delivery, and operation of shared services, SDKs, APIs, and customer-facing systems.

You will hire, coach, and develop engineers, define the roadmap, and collaborate with product teams to balance priorities, reliability, and long-term technical investments.

Qualifications

• 7+ years of software engineering experience, including experience managing engineers responsible for production software.
• Demonstrated technical judgment in the design and operation of full-stack applications, backend services, APIs, or distributed systems.
• Strategic systems thinking and the ability to turn recurring needs across products into coherent, reusable capabilities.
• Track record of setting technical direction, making thoughtful tradeoffs, and executing across immediate and long-term priorities.
• Effective cross-functional leadership, with the ability to build alignment and trusted partnerships across engineering, product, and organizational stakeholders.

Responsibilities

• Build and lead the Shared Services Engineering team, including hiring, coaching, performance management, and career development
• Define and execute the team's roadmap, balancing customer needs, cross-product priorities, operational health, and long-term technical investment
• Partner with product and engineering teams to identify shared capabilities, establish ownership and integration boundaries, and guide initiatives including shared authentication, telemetry integrations, the Customer Support Portal, and future public telemetry APIs
• Lead the architecture, delivery, and operation of shared services, SDKs, APIs, and customer-facing systems
• Establish secure, reliable, documented, and versioned interfaces for internal engineering teams and external customers
• Communicate plans, progress, risks, and tradeoffs across engineering, product, and organizational leadership

Job description

Shield AI seeks an experienced Engineering Manager to lead the Shared Services Engineering team in a full-stack, product-oriented capacity. You will guide architecture, delivery, and operation of shared services, SDKs, APIs, and customer-facing systems.

You will hire, coach, and develop engineers, define the roadmap, and collaborate with product teams to balance priorities, reliability, and long-term technical investments.