Engineering Manager, SaaS Platform & Cloud Delivery

Upshop

Miami (FL)

On-site

USD 140,000 - 200,000

Full time

9 days ago

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Job summary

Upshop, a leading SaaS provider for forecasting, ordering, production, and inventory optimization for food retailers, seeks an experienced Engineering Manager. You will lead and develop engineering teams responsible for delivering scalable software aligned with business goals.

This permanent full-time role reports to the Senior Director of Software Engineering. You will balance people leadership with technical oversight, driving delivery, quality, and engineering standards while collaborating

Qualifications

Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.
6+ years of professional experience across the full software development lifecycle.
Hands-on experience with C#, PHP, Laravel Framework.
Experience with source control, pull requests, and code reviews using GitHub and Azure DevOps.
Experience working in agile development environments using JIRA and GitLab.
Familiarity with CI/CD pipelines, release management, and deployment automation.
Experience using DataDog or similar observability and monitoring tools.
Understanding of test-driven development (TDD) and testing frameworks such as PHPUnit, Jest, and Google Test.
Knowledge of Linux and Windows operating systems, command-line tools, and basic scripting (PowerShell, Bash).
Comfortable guiding teams in the use of AI-assisted development tools such as Cursor.
Ability to adapt to change and thrive in a dynamic, fast-paced environment.

Responsibilities

Lead and manage engineering teams as they design, build, test, and deliver high-quality software on schedule, balancing efficiency, cost, and customer satisfaction.
Hire, onboard, train, and develop engineering talent; conduct regular one-on-ones, performance reviews, and team meetings to support career growth and performance objectives.
Set clear team goals and objectives aligned with departmental and company priorities.
Provide leadership, coaching, and motivation to drive accountability, ownership, and consistent execution.
Ensure timely resolution of escalations and partner with the Senior Director of Software Engineering on issues impacting delivery, quality, or timelines.
Design, code, review, and guide development of customer-facing features and backend services using technologies such as C#, React, PHP, and cloud-native services.
Participate in architectural discussions and guide teams on N-Tier architectures, microservices, and cloud-based solutions.
Promote engineering best practices, including clean, maintainable, and defect-free code; enforce standards through source control, pull requests, and code reviews using GitHub and Azure DevOps.
Support testing cycles and post-production deployments to ensure stable, reliable releases.
Ensure new work meets the Definition of Ready prior to sprint commitment; provide estimates and ensure timely assignment of work.
Collaborate closely with Product, QA, Customer Support, and Operations to translate business requirements into functional and technical solutions.
Monitor and report on team progress, sprint velocity, throughput, and delivery health.
Leverage observability and monitoring tools such as DataDog to ensure application performance, reliability, and operational health.
Encourage and guide responsible adoption of AI-assisted development tools (e.g., Cursor) to improve developer productivity, code quality, and delivery efficiency.
Contribute to technology and product roadmap planning for business-critical applications under the guidance of the Senior Director of Software Engineering.