Engineering Manager, Online Storage - SF

Zip; San Francisco (CA); Hybrid; USD 250,000 - 300,000; Full time

Benefits offered by this job

Start-up equity

Health coverage

Catered meals

Flexible PTO

Commuter benefit

Hybrid model

Remote days

Parental leave

EAP

AI token usage

Job summary

Zip is seeking an experienced Infrastructure Engineering Manager to lead our Online Storage team. The Online Storage team is a foundational infrastructure team within Zip's Engineering organization.

We own and operate the core storage, search, and permissions infrastructure that powers everything Zip's product teams build — spanning relational databases (Aurora RDS), caching layers (Elasticache, MemoryDB), DynamoDB, S3, OpenSearch, and the permissions framework that ensures every user sees

Qualifications

• 6+ years of software engineering experience.
• 2+ years of experience managing teams of 6 or more engineers.
• Hands-on experience building or operating production data infrastructure at scale: relational databases, caching, distributed storage, or search.

Responsibilities

• Lead and grow the Online Storage team (doubling in 6 months): coaching, performance, hiring.
• Drive the multi-cell scalability program (data isolation, regional redistribution, cell provisioning) partnering closely with Core Infra.
• Own reliability and disaster recovery for all core storage systems (Aurora, Elasticache/MemoryDB, DynamoDB, S3, OpenSearch) to defined RPO/RTO targets.
• Set technical direction for the unified search platform and the permissions-system consolidation.
• Operate as an internal platform partner: triage product-team needs, set guardrails, balance their velocity against platform stability.
• Own operational excellence: on-call health, incident response, observability for the data layer.

Skills

Software engineering

Team management

Data infrastructure

Relational databases

Education

CS or related field

Job description

About Zip

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Your Role

We're seeking an experienced Infrastructure Engineering Manager to lead our Online Storage team. The Online Storage team is a foundational infrastructure team within Zip's Engineering organization. We own and operate the core storage, search, and permissions infrastructure that powers everything Zip's product teams build — spanning relational databases (Aurora RDS), caching layers (Elasticache, MemoryDB), DynamoDB, S3, OpenSearch, and the permissions framework that ensures every user sees exactly the data they're authorized to see.

You Will

• Lead and grow the Online Storage team (doubling in 6 months): coaching, performance, hiring.
• Drive the multi-cell scalability program (data isolation, regional redistribution, cell provisioning) partnering closely with Core Infra.
• Own reliability and disaster recovery for all core storage systems (Aurora, Elasticache/MemoryDB, DynamoDB, S3, OpenSearch) to defined RPO/RTO targets.
• Set technical direction for the unified search platform and the permissions-system consolidation.
• Operate as an internal platform partner: triage product-team needs, set guardrails, balance their velocity against platform stability.
• Own operational excellence: on-call health, incident response, observability for the data layer.

Qualifications

• 6+ years of software engineering experience.
• 2+ years of experience managing teams of 6 or more engineers.
• Hands-on experience building or operating production data infrastructure at scale: relational databases, caching, distributed storage, or search.
• Bachelor's degree or higher in Computer Science or related technical field.

Nice to have

• Experience in SaaS or FinTech industry.
• Experience bootstrapping and landing large scale 0->1 projects.
• Experience working at a small company with diverse responsibilities.
• Track record of scaling a team through hiring.

The salary range for this role is $250,000 - $300,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity
• 100% health, vision & dental coverage options
• Catered breakfast, lunch, & dinner
• Flexible PTO
• ClassPass membership
• Monthly commuter benefit
• Team building events & happy hours
• Home office stipend
• Phone/internet reimbursement
• Hybrid model + 5 flexible remote days per quarter
• Paid parental leave
• Fertility benefits
• Employee Assistance Program (EAP)
• Unlimited AI token usage

We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.