Engineering Manager (gn) Microsoft Dynamics 365 | CRM / CE

SoftwareONE Deutschland GmbH; Germany (OH); On-site; USD 81,995 - 105,423; Full time

Benefits offered by this job

Modern technology environment

Agile working practices

Opportunities for learning and growth

Job summary

SoftwareONE Deutschland GmbH is recruiting an Engineering Manager for Dynamics 365 | CRM/CE to elevate engineering excellence and drive reliable CRM solutions for our global Sales organization. The ideal candidate will lead a global team, ensure adherence to quality standards, and contribute to design and implementation.

We seek an individual with strong leadership in CRM environments, solid knowledge of Dynamics 365, and agile development practices. The role is hybrid and offers opportunities for career progression within a supportive environment.

Qualifications

• Proven experience leading engineers and technical consultants in Microsoft CRM/CE environments.
• Solid understanding of enterprise CRM ecosystems, especially Microsoft Dynamics 365.
• Familiarity with agile software development practices.

Responsibilities

• Lead and grow a team of engineers and consultants on Dynamics 365.
• Drive the evolution of Dynamics 365 with innovative concepts.
• Establish and improve software engineering processes.

Skills

Leadership in Microsoft CRM/CE environments

Understanding of CRM ecosystems

Experience with Dynamics 365

Agile software development practices

Excellent English communication skills

Job description

Engineering Manager (gn) Microsoft Dynamics 365 | CRM / CE

As our new Engineering Manager (gn) Microsoft Dynamics 365 | CRM / CE, your mission will be to elevate engineering excellence, drive platform maturity, and deliver reliable, high‑impact CRM solutions that support our global Sales organization.

Practical Information

Location: Warsaw, Poland or Belgrad, Serbia or Germany (preferred Leipzig or Berlin area) | Work arrangement: Hybrid | Contract type: Full-time | Reporting to: Director of Software Engineering | Language requirements: Fluent/professional English, written and verbal

Key responsibilities

• Lead, develop and grow a global team of software engineers and technical consultants working on our Dynamics 365 | Sales & Customer Service platform
• Drive the strategic evolution of our Dynamics 365 | Sales & Customer Service platform by developing forward‑looking concepts - including the integration of innovations such as AI - to ensure the CRM landscape scales with SoftwareOne’s future growth
• Establish and continuously improve software engineering processes and ensure adherence to quality standards
• Contribute hands‑on to design, implementation, documentation and testing
• Collaborate closely with Product Management, Product Owners and, where needed, external partners to deliver impactful solutions

What we need to see from you

• Proven experience leading engineers and technical consultants in Microsoft CRM/CE environments
• Solid understanding of enterprise CRM ecosystems, especially Microsoft Dynamics 365 | Sales & Customer Service and Power Platform
• Experience designing and implementing sales processes using Dynamics 365 | Sales & Customer Service
• Familiarity with agile software development practices (SCRUM, Kanban)
• Excellent communication skills (English on C-Level), analytical mindset, and a structured, solution‑oriented workstyle

What we offer

• An internal IT department that breaks the stereotypes
• A modern technology environment working with the latest Microsoft technologies
• Agile ways of working, including SCRUM and Kanban, supporting collaboration and continuous improvement
• International collaboration with global engineering and consulting teams
• Opportunity to help shape and improve engineering processes with real impact
• A role that enables you to stay hands‑on in design, implementation, documentation, and testing
• Close partnership with Product Management and Product Owners, enabling strategic contribution
• A highly engaged and efficient team environment
• Clear opportunities for learning, growth and expanding scope, creating space for development, progression and growing responsibilities over time
• An environment that prioritizes the “best fit” for long‑term success, giving you the room to grow into the role
• A company that invests heavily in talent and training, offering continuous learning, upskilling and a supportive culture that encourages taking ownership and building long‑term expertise
• and many more…

Job Function

IT & Solutions

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email [e-mail]. Please include the role for which you are applying and your country location. Some employees not involved in decision‑making will discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.