Role overview
Lead a team building the customer-facing experience for discovering, evaluating, and purchasing tickets across mobile apps, mobile web, and desktop. This hands-on engineering management role combines coding and technical leadership with product partnership, team development, and ownership of delivery plans and outcomes.
Responsibilities
- Build and review software alongside front-end and full-stack engineers, setting expectations for code quality and reliable delivery.
- Guide the use of AI models, coding agents, and development tools to improve engineering speed, testing, review, and monitoring.
- Partner closely with Product and Design to shape features, assess risks, and move ideas into production.
- Own the team’s roadmap and execution plan, balancing customer value, delivery speed, system quality, and technical debt.
- Use analytics and experimentation to assess feature performance and inform prioritization.
- Mentor engineers, contribute to hiring and performance standards, and coordinate technical improvements across teams.
Requirements
- Meaningful experience managing engineering teams, including several years in people management; experience with full-stack or front-end teams is relevant.
- A hands-on engineering background and the ability to lead work across modern front-end applications, backend services, APIs, and system architecture.
- Experience delivering consumer-facing web or mobile products with end-to-end engineering ownership.
- Demonstrated use of AI coding tools or agents to improve both development velocity and software quality.
- Strong partnership skills with Product and Design, including contributing to decisions about what to build.
- Familiarity with SQL or product analytics, and with iterative practices such as feature flags, A/B tests, and rapid experimentation.
Nice to have
- Experience in a consumer marketplace or another high-intent, high-conversion product.
- A record of investing in internal tools or platform foundations that improve team productivity over time.
Benefits and work setup
- flexible paid time off
- salary and equity
- health and insurance coverage
- retirement and pre-tax savings programs
- family-forming support
- wellness programs
- event credits
- team gatherings
The listed U.S. salary range is $230,965–$271,723.