Engineering Manager, Customer Trust - Canada

United States Digital Space LLC; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Industry-competitive salary and equity

Health, dental, vision benefits

Remote work and flexible hours

Pension contribution

16 weeks parental leave

Wellness stipend

Vacation 21 days + 11 holidays

Offices in SF, NYC, London, Dublin,Tel

Virtual team events

Job summary

United States Digital Space LLC is seeking an Engineering Manager to lead two squads focused on automating customer trust assessments and expanding enterprise reach. You’ll partner with product and design to align roadmap priorities, drive architecture decisions, and foster a high-performance engineering culture.

You will guide senior ICs, ensure disciplined delivery, and collaborate across GTM and platform teams.

Qualifications

• 2+ years of full-time engineering management experience leading teams of 6–8+ engineers
• Proven track record of running high-execution teams with disciplined delivery practices
• Experience managing and upleveling senior individual contributors
• Product engineering background: led teams building customer-facing software
• Technically engaged and comfortable in architecture discussions
• Able to shape product and long-term technical strategy with a PM
• Strong decision maker balancing ambiguity, data, speed and quality
• Uses AI to augment day-to-day work with high quality results

Responsibilities

• Lead two squads to deliver consistently and sustainably against a clear product roadmap
• Set a high-accountability delivery culture with weekly goals, specs reviews, and visibility
• Partner with product and design to shape roadmap priorities and tradeoffs
• Engage in architecture discussions and guide engineering decisions without writing all the code
• Attract, grow, and retain engineers and elevate senior ICs
• Collaborate with GTM, AI Platform and other partners to identify opportunities and remove blockers
• Contribute to scalable engineering processes, norms, and practices

Skills

Engineering management

Leadership

Architecture discussions

AI in daily work

Delivery discipline

Cross-functional collaboration

People management

Job description

At the company, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. the company has a kind and talented team, and while some have prior security experience, many have been successful at the company without it.

The Customer Trust team owns the products that help organizations put security assessments on autopilot, and this Engineering Management role leads the squad building it. With 11 engineers across the Trust Center and Questionnaire product, you'll drive two of the company's most strategically important roadmaps: fully automating inbound customer assessments make it easy for our customers to project trust transparently to their customers

This is an execution-first role in one of the company's highest-visibility product areas. The roadmap is defined, product-market fit is proven, and the opportunity is in leading these squads to deliver with urgency and precision, at the intersection of agentic AI innovation and enterprise expansion.

Visit our the company Engineering Blog to learn more about what our team is working on!

What you’ll do as a Engineering Manager at the company:

• Lead two squads to deliver consistently and sustainably against a clear product roadmap

• Set a high-accountability, high-ownership delivery culture — weekly goal tracking, tech spec reviews, and proactive project visibility

• Partner closely with product and design to shape roadmap priorities, make tradeoff decisions, and ensure engineering is a strong voice in what gets built and why

• Engage meaningfully in technical decisions — read specs, participate in architecture discussions, and guide your team toward sound engineering choices without needing to write all the code yourself

• Attract, grow, and retain strong engineers; manage and uplevel senior ICs and foster an environment where your team does their best work

• Work cross-functionally with GTM, the AI Platform team, and other partners to identify opportunities, clear blockers, and ship for the business

• Contribute to the company’s engineering culture by helping build the processes, norms, and practices that help the whole organization scale

How to be successful in this role:

• 2+ years of full-time engineering management experience leading teams of 6–8+ engineers

• Track record of running high-execution teams with disciplined delivery practices — tech spec reviews, weekly goal tracking, and strong timeline accountability

• Experience managing and upleveling senior individual contributors

• Product engineering background: you’ve led teams building customer-facing software, not primarily infrastructure or platform

• Technically engaged and comfortable in architecture discussions, able to read specs critically and make informed tradeoff decisions

• Proven ability to shape product and long-term technical strategy in close partnership with a PM

• Strong decision maker who effectively balances ambiguity, available data, speed, and quality

• Uses AI in day-to-day work to amplify your skills and strengthen your outcomes, applying it across routine workflows, actively building fluency through experimentation, and exercising sound judgment to ensure AI-assisted work meets a high quality bar.

What you can expect as a the company’n in Canada:

• Industry-competitive salary and equity

• 100% covered medical, dental, and vision benefits with dependents coverage

• Pension contribution

• 16 weeks paid Parental Leave for all new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Flexible work hours and location

• 21 days of Vacation Time and 80 hours of Sick Leave

• 11 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-remote

At the company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About the company

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.the company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on the company to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.