Software Engineer

OneTrust; Atlanta (GA); On-site; USD 116,000 - 175,000; Full time

Benefits offered by this job

Healthcare

Flexible PTO

Equity RSUs

Annual performance bonus opportunities

Retirement account support

Paid parental leave (14+ weeks)

Career development opportunities

Certification exam fees

Job summary

OneTrust is hiring a Senior Software Engineer to join a mission-driven R&D team. You will design and maintain a scalable application platform, focusing on observability, automation, and reliable performance.

The role emphasizes collaboration with engineering, operations, and product teams to improve customer experience. The ideal candidate brings strong Java/Spring experience, cloud expertise, and hands-on use of modern observability tools to drive a high-quality, resilient service.

Qualifications

• 4+ years of application development with Java or equivalent language.
• Experience with the Spring environment and cloud-based infrastructure.
• Knowledge of centralizing logging, metrics dashboards, and alerting.

Responsibilities

• Design, deliver, and maintain a highly available and performant application platform.
• Build and implement observability and platform monitoring tools.
• Automate processes, tune alerts, and improve code where needed.
• Define, implement, and maintain SLIs/SLOs aligned with customer experience.
• Collaborate with engineering, operations, and product teams to improve reliability.

Skills

Java

Spring

Cloud platforms

Observability tools

CI/CD / IaC

Kubernetes

Distributed systems

SQL/NoSQL databases

Logging/Metrics/Alerts

LLM integration

Education

Bachelor's degree in computer science or related

Tools

Datadog

Prometheus

Grafana

Terraform

Helm

Jenkins

GitLab

Docker

AWS

Azure

GCP

Job description

Strength in Trust

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge

We're looking for a Senior Software Engineer that will report to the Development Manager / R&D Head. In this role, you will part of the R&D Team that works on mission-critical applications.

Your Mission

Engage and partner with various Engineering, Operations, and Product teams to design, deliver, and maintain a highly available and performant application platform.

• Build and implement application observability and platform monitoring tools to continuously improve the customer experience
• Eliminate toil by automating processes, tuning alerts, and improving code where it is most needed
• Frequently evaluate new ideas and trends to identify potentially useful tools and techniques
• Collaborate with different functional groups to identify gaps, prioritize, and resolve issues
• Defining, implementing, and maintaining SLIs and SLOs aligned with customer experience.
• Design and instrument SLIs such as latency, error rates, and availability across critical services
• Manage and enforce error budgets to balance system reliability with product feature velocity.
• Improving alert quality by reducing noise and focusing on actionable, high-signal alerts
• Embed with product teams to review architectures and catch reliability risks early
• Share your knowledge and experience with the Engineering organization
• Share your findings with technical leadership and senior management
• Build scripts in python/bash/java or ruby for operational automation and incident response

Your Experience Includes

• Bachelor's degree in computer science, Engineering, or related technical or business field
• 4+ yrs. of application development experience with Java or other equivalent language
• Experience with Spring environment
• Experience in cloud-based infrastructure (Azure, AWS, GCP, etc.)
• Experience with the factors that affect software application performance at different levels. These factors include database performance, network performance, CPU utilization, JVM tuning, memory analysis, thread management, and query performance.
• A knowledge of the importance of centralizing logging, metrics dashboards, and alerting. Able to articulate about some of the tools used for these tasks
• A good awareness of databases (ideally SQL/NoSQL)
• Hands-on experience with observability tools (Datadog, Prometheus, Grafana, etc.)
• Knowledge with CI/CD pipelines and infrastructure-as-code (Terraform, Helm, jenkins, gitlab)
• Build and operate AI-assisted incident response systems (root cause analysis, log summarization, anomaly triage)
• Develop or integrate LLM-based tools to reduce MTTR and improve alert quality
• Apply machine learning techniques for anomaly detection, capacity prediction, or failure pattern analysis
• Experience deploying AI systems in production (not just experimentation)
• Knowledge with vector databases, embeddings, or RAG architectures for operational intelligence
• Well-developed insight of prompt engineering and evaluation of LLM outputs in the reliability workflow
• Kubernetes and container orchestration (EKS/AKS/GKE)
• Experience with distributed systems at scale
• Familiarity with service meshes and microservices architectures

Nice to Have

• Experience with chaos engineering tools (Gremlin, Chaos Monkey)
• Background in product-facing services with high traffic scale
• Understand how to use incident management platforms. This includes using tools like PagerDuty for alerts. It also includes working with DataDog for monitoring.

Salary Range

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$116,475—$174,712.50 USD

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Benefits

• comprehensive healthcare coverage
• flexible PTO
• equity RSUs
• annual performance bonus opportunities
• retirement account support
• 14+ weeks of paid parental leave
• career development opportunities
• company-paid privacy certification exam fees

Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.