Engineering Manager, Cloud Network Reliability

Apple Inc.; Seattle (WA); On-site; USD 226,000 - 338,000; Full time

Benefits offered by this job

Discretionary stock programs

Education reimbursement

Medical and dental coverage

Retirement benefits

Discounted products and services

Job summary

Apple Inc. in Seattle is seeking an experienced Reliability Engineering Manager to lead a production engineering team responsible for the availability, performance, and resiliency of Apple’s global network services.

You will partner with software, infrastructure, and security teams to define SLIs/SLOs, drive automation, and mentor engineers while fostering a culture of ownership and continuous improvement in a fast-paced, mission-critical environment.

Qualifications

• 10+ years in software, systems, or infrastructure engineering.
• 6+ years in technical leadership with people management.
• Experience designing and operating highly available distributed systems.
• Hands-on reliability/SRE or large-scale production operations experience.

Responsibilities

• Define and execute reliability vision, strategy, and roadmap for Apple's cloud networking platforms.
• Lead day-to-day reliability initiatives with focus on operational outcomes.
• Establish and own SLIs, SLOs, and error budgets; use metrics to guide decisions.
• Collaborate with software, infrastructure, and security teams to design fault-tolerant systems.
• Promote automation and faster delivery through tooling, tests, and self-healing systems.
• Mentor engineers through one-on-ones, career planning, and feedback.
• Partner with recruiting to hire top reliability talent.
• Advocate for reliability across multiple product and platform teams.

Skills

Reliability Engineering

Software/Systems Engineering

Technical Leadership

Distributed Systems

Networking (SDN)

Observability

Education

Bachelor's in CS/Engineering

Tools

Observability tools

Automation tooling

Deployment pipelines

Job description

Seattle, Washington, United States Software and Services

Apple Cloud Networking team builds and operates large-scale, software-defined networking platforms that enable secure, resilient, and highly available multi-cloud connectivity with a global footprint. Our infrastructure powers critical Apple services, including iCloud, iTunes, Siri, and Maps.We are seeking an experienced and visionary Reliability Engineering Manager to lead and grow a team of engineers focused on ensuring the availability, performance, scalability, and resiliency of Apple's global network services. In this role, you will work closely with software engineering, infrastructure, and operations teams across Apple to deliver reliable, fault-tolerant systems that operate at massive scale.

Description

As a key leader within the Cloud Networking organization, you will define and drive the reliability and resiliency strategy for Apple's network platform services. You will be responsible for building, scaling, and mentoring a high-performing Production Engineering team that champions SRE and SWE best practices, release engineering, and data-driven decision-making. You will establish strong cross-functional partnerships to ensure reliability and resiliency are embedded throughout the system lifecycle - from design and development to deployment and operations. Your leadership will help ensure Apple's network services meet demanding availability, latency, resilience, and security requirements while continuously improving operational maturity. We are looking for a leader who is deeply passionate about operating mission-critical, globally distributed systems, preventing outages, learning from failures, and driving long-term reliability improvements.

Responsibilities

• Define and execute the reliability engineering vision, strategy, and roadmap for Apple's cloud networking platforms.
• Lead day-to-day execution of reliability initiatives, including sprint planning, prioritization, and retrospectives with a strong focus on operational outcomes.
• Establish and own SLIs, SLOs, and error budgets, using metrics and observability to guide engineering trade-offs and reliability investments.
• Partner closely with software engineering, infrastructure, and security teams to design and operate fault-tolerant, resilient systems.
• Promote automation and operational efficiency through tooling, testing, deployment pipelines, and self-healing systems.
• Mentor and develop engineers through regular one-on-ones, career planning, and performance feedback, fostering a culture of ownership and continuous improvement.
• Collaborate with recruiting to attract and hire top reliability engineering talent.
• Advocate for reliability, resilience, and operational excellence across multiple product and platform teams.

Minimum Qualifications

• 10+ years of experience in software engineering, systems engineering, or infrastructure engineering.
• 6+ years of experience in a technical leadership role with people management responsibilities.
• Strong background in designing, operating, and supporting highly available, fault-tolerant distributed systems at scale.
• Hands-on experience with reliability engineering, SRE, or large-scale production operations.
• Solid understanding of network infrastructure and software-defined networking (SDN).
• Ability to lead cross-functional collaboration and influence technical decisions across teams.

Preferred Qualifications

• Experience in defining and operating SLO-based reliability and resiliency programs.
• Strong knowledge of observability systems (metrics, logging, tracing) and qualification engineering.
• Experience with microservices architectures, RESTful APIs, and cloud-native platforms.
• In-depth understanding of networking protocols, routing mechanisms, and traffic management.
• Broad knowledge of networking solutions across the OSI layers 3 through 7.
• Excellent written and verbal communication skills with the ability to clearly articulate risk, reliability trade-offs, and operational priorities.
• Proven ability to manage competing priorities, drive initiatives to completion, and deliver results in fast-paced environments.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $225,600 and $338,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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Apple accepts applications to this posting on an ongoing basis.