Engineering Manager

Loews Hotels & Co; City of Rochester (NY); On-site; USD 68,000 - 85,000; Full time

Job summary

Loews Regency New York Hotel is seeking a proactive Engineering Manager to partner with the Director of Engineering. You will supervise daily maintenance, manage preventive programs, and ensure high diamond-standard guest rooms and operations.

Lead and train teams, coordinate trainings, and drive safety and quality across electrical, plumbing, HVAC, and life safety systems. Join a luxury, fast-paced property on Park Avenue with growth opportunities.

Qualifications

• 3 to 5 years of experience in an engineering supervisory role within a hospitality environment.
• Post-secondary education in Engineering, Facilities Management, or a related technical discipline
• High school diploma or equivalent
• Proven experience in overseeing maintenance operations, preventive maintenance, and system inspections.
• Hands-on experience with electrical, plumbing, HVAC, refrigeration, and life safety systems
• Familiarity with HotSoS or other computer-based maintenance management systems
• Strong leadership, management, and organizational skills
• Excellent problem-solving and decision-making abilities under pressure
• Proficient in reading and interpreting architectural drawings and blueprints
• Knowledge of OSHA regulations and equipment maintenance standards
• Effective communication and interpersonal skills
• Familiarity with energy management and system diagnostics

Responsibilities

• Supervise daily maintenance operations and assign work to engineering staff
• Review and inspect completed work orders to ensure accuracy and quality
• Address and resolve maintenance-related guest concerns in collaboration with department heads
• Oversee and ensure completion of all preventive maintenance tasks to hotel standards
• Assist engineers with diagnosing and troubleshooting equipment malfunctions
• Coordinate training programs to enhance team skills and performance
• Maintain cleanliness and safety standards in maintenance shops and work areas
• Manage inventory for guestroom parts, tools, and maintenance supplies
• Conduct periodic inspections of guestrooms to ensure compliance with quality standards
• Support ADA compliance efforts in guest rooms and public spaces
• Administer key control, tool control, and credit card control procedures
• Collaborate with Security on repairs and maintenance of electronic locking systems
• Attend hotel meetings and stay informed about property-wide events and operational updates
• Foster teamwork by promoting a collaborative, service-oriented work environment
• Ensure adherence to OSHA regulations, safety procedures, and hotel policies
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Skills

Leadership

Team leadership

Operations management

Problem solving

Communication

Staff training

Facilities management

Education

Post-secondary education in Engineering/Facilities Management

High school diploma or equivalent

Tools

HotSoS

Job description

Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side. Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise.Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.What We Offer:Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementPet InsuranceTeam Member Hotel Rates, other discounts, perks and moreWhat We're Looking For:A proactive and detail-oriented Engineering Manager who will partner with the Director of Engineering to maintain guest rooms and guest floors to four-diamond standards. In this leadership role, you'll supervise daily operations, manage preventive maintenance programs, and ensure timely completion of maintenance tasks. From inspecting work for quality and coordinating training programs to supporting staffing and ADA compliance, you'll play a key role in delivering exceptional guest experiences and operational excellence. If you thrive in a fast-paced environment, enjoy mentoring teams, and take pride in maintaining high standards, this is your opportunity to make a meaningful impact.Who You Are:Hands-On Leader: You have proven experience leading and motivating teams to achieve operational goalsDetail-Oriented Professional: You ensure accuracy and quality in inspections, maintenance, and daily operationsProblem Solver: You approach challenges with confidence and implement effective solutions quicklyAdaptable and Decisive: You excel at multitasking and making sound decisions under pressureClear Communicator: You maintain professional communication with team members and other departments to ensure seamless operationsVeterans and military spouses are encouraged to applyWhat You'll Do:Supervise daily maintenance operations and assign work to engineering staffReview and inspect completed work orders to ensure accuracy and qualityAddress and resolve maintenance-related guest concerns in collaboration with department headsOversee and ensure completion of all preventive maintenance tasks to hotel standardsAssist engineers with diagnosing and troubleshooting equipment malfunctionsCoordinate training programs to enhance team skills and performanceMaintain cleanliness and safety standards in maintenance shops and work areasManage inventory for guestroom parts, tools, and maintenance suppliesConduct periodic inspections of guestrooms to ensure compliance with quality standardsSupport ADA compliance efforts in guest rooms and public spacesAdminister key control, tool control, and credit card control proceduresCollaborate with Security on repairs and maintenance of electronic locking systemsAttend hotel meetings and stay informed about property-wide events and operational updatesFoster teamwork by promoting a collaborative, service-oriented work environmentEnsure adherence to OSHA regulations, safety procedures, and hotel policiesRegular attendance in conformance with standardsMay be required to work varying schedules to reflect business needsRequired to attend all mandatory training sessions and meetingsPerform other duties as assignedYour Qualifications Include:3 to 5 years of experience in an engineering supervisory role within a hospitality environment. Post-secondary education in Engineering, Facilities Management, or a related technical disciplineHigh school diploma or equivalentProven experience in overseeing maintenance operations, preventive maintenance, and system inspections. Previous experience with leadership, training, and employee performance managementHands-on experience with electrical, plumbing, HVAC, refrigeration, and life safety systemsFamiliarity with HotSoS or other computer-based maintenance management systemsStrong leadership, management, and organizational skillsExcellent problem-solving and decision-making abilities under pressureProficient in reading and interpreting architectural drawings and blueprintsKnowledge of OSHA regulations and equipment maintenance standardsEffective communication and interpersonal skillsFamiliarity with energy management and system diagnosticsAbility to stand, walk, reach, work on ladders, and lift/pull/push 50 plus pounds regularly throughout the shiftFlexibility to work on varying shifts, including nights, weekends, and holidays, as neededWho You'll Supervise:Engineering DepartmentSalary range for this position, based on experience, is $68,000.00 to $85,000.00.Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.