Engineering Leader: Scale Voice Platform & WFM
Ema
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Descrizione del lavoro
Ema Unlimited is seeking an Engineering Leader to manage and scale multiple product lines in Voice, BPO, and Workforce Management. The role sits at the intersection of real-time voice systems, ops research, and data-heavy platform engineering to deliver scalable, multi-tenant infrastructure across geographies.
You will drive architecture, team growth, and cross-functional collaboration with Product, ML/AI, and GTM teams to align roadmaps with customer needs and market feedback while ensuring
Descrizione del lavoro
Ema Unlimited is seeking an Engineering Leader to manage and scale multiple product lines in Voice, BPO, and Workforce Management. The role sits at the intersection of real-time voice systems, ops research, and data-heavy platform engineering to deliver scalable, multi-tenant infrastructure across geographies.
You will drive architecture, team growth, and cross-functional collaboration with Product, ML/AI, and GTM teams to align roadmaps with customer needs and market feedback while ensuring
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