Engineering Leader: AI-First Shop Tech

Dutch Bros Coffee; Phoenix (AZ); Hybrid; USD 180,000 - 220,000; Full time

Job summary

Dutch Bros Coffee is seeking a Senior Manager, Engineering - Shop Technology in Tempe, AZ. This role leads an AI-first engineering team, guiding platform roadmaps and end-to-end integrations for shop operations and HQ functions.

You will mentor a high-performing team, drive architecture reviews, and partner with vendors to unify multiple SaaS systems into a seamless experience for shop crews and corporate teams.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field with a strong emphasis on mobile technologies - or equivalent relevant experience, required
• 8+ years of experience working in the Engineering capacity
• 4+ years of experience managing a team of engineers
• Deep technical expertise in managing 3rd party SaaS ecosystems and integrating applications.
• 2+ experience working on AI based tools.

Responsibilities

• Define in collaboration with Delivery and Business, and execute the platform roadmap aligned with business goals.
• Lead the build/grow of the Engineering team in native AI first environment.
• Drive adoption of emerging technologies and best practices
• Lead solution design and code reviews to ensure high-quality, scalable solutions
• Optimize development workflows and deployment processes
• Translate technical achievements and data into insightful reports for leadership
• Continuous improvement to automate processes and eliminate manual touches by business and Tech
• Partner with vendors to influence their roadmaps, manage API versioning, and troubleshoot deep-seated technical conflicts.
• Lead the design and development of end to end integration of Shop Tech systems.
• Develop with Product team and communicate a 6–12 month tech roadmap that eliminates manual workarounds

Skills

Technical Leadership

Team Management

Project Management

Quality Assurance

Mentorship

Teamwork

Innovation

AI tools experience

Education

Bachelor’s or Master’s degree in Computer Science/Engineering

Job description

Dutch Bros Coffee is seeking a Senior Manager, Engineering - Shop Technology in Tempe, AZ. This role leads an AI-first engineering team, guiding platform roadmaps and end-to-end integrations for shop operations and HQ functions.

You will mentor a high-performing team, drive architecture reviews, and partner with vendors to unify multiple SaaS systems into a seamless experience for shop crews and corporate teams.