Engineering Delivery & Process Excellence Lead

Quest Diagnostics Incorporated; Tampa (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Quest Diagnostics Incorporated is seeking an experienced leader to oversee a cross-functional software development and QA/QC team in a dotted-line capacity. You'll focus on process efficiency, quality improvements, team utilization, and reporting while partnering with Agile teams and prioritization frameworks.

The role emphasizes coordination with Scrum Masters, Product Managers, and Architects, ensuring alignment with business priorities, and maintaining high-quality data and insights for

Qualifications

• 5+ years in software development, project management, or operations.
• At least 2 years in a leadership role.
• Experience with enterprise data platforms, analytics, or cloud development.
• Familiar with AI/ML, MLOps, and automation.
• Knowledge of Agile frameworks (Scrum, Kanban, SAFe).

Responsibilities

• Oversee design and execution by development teams to meet strategic priorities.
• Coordinate with Scrum Masters, Product Managers, Architects, and Tech Leads.
• Ensure SDLC adherence and efficient, scalable workflows.
• Drive process improvements and standardized workflows for velocity.
• Monitor team utilization, capacity, and workload distribution.
• Provide leadership with regular reports on progress, risks, and insights.
• Foster collaboration with HR and managers for hiring and career development.

Skills

Cross-functional teams

Team performance analysis

Stakeholder management

Excellent communication

Tools

Jira

GitHub

Confluence

Clarity

Job description

Quest Diagnostics Incorporated is seeking an experienced leader to oversee a cross-functional software development and QA/QC team in a dotted-line capacity. You'll focus on process efficiency, quality improvements, team utilization, and reporting while partnering with Agile teams and prioritization frameworks.

The role emphasizes coordination with Scrum Masters, Product Managers, and Architects, ensuring alignment with business priorities, and maintaining high-quality data and insights for