Engineering Delivery Lead: AI-Driven Retail Modernization

CVS Health; Illinois; Hybrid; USD 144,000 - 288,000; Full time

Job summary

CVS Health is seeking an Engineering Delivery Leader to steer cross-functional teams delivering Retail Front Store modernization and AI-enabled initiatives, aligning software delivery with business outcomes. The role emphasizes prioritization, execution speed, and collaboration with technology partners.

The leader must excel at influential communication, risk management, and program governance while driving KPI-driven delivery in a fast-paced healthcare retail environment.

Qualifications

• 10+ years working as a Technology Program Delivery leader or software engineering role leading the full cycle of large software engineering programs, managing stakeholders, risk mitigation, issue resolution, developing KPIs and status reporting to senior leaders.
• 8+ years leading teams in a matrix organization.
• 4+ years partnering with architecture, product and PMO teams to influence product development assisting or improving products.
• 2+ years in a leadership role, coordinating across software cross-functional teams.

Responsibilities

• Lead transformation and modernization roadmaps to support Retail Front Store Value streams
• Drive AI enabled transformations and execution strategies
• Identify and manage risks, engage teams to drive towards resolution
• Identify and manage cross-workstream technical dependencies
• End-to-End Program Plan and timely tracking and reporting
• Manage program level status reporting and communication to stakeholders
• Define, measure and track metrics and KPIS to measure success and business outcomes for the FS merchandising portfolio
• Drive and establish AI adoption and best practices for technical execution and delivery
• Build and cultivate strong relationships with Business, Product and Technology partners and vendors to support the delivery roadmap

Skills

Leadership

Cross-functional

Agile / Scrum

Stakeholder mgmt

Education

Bachelor's degree

Job description

CVS Health is seeking an Engineering Delivery Leader to steer cross-functional teams delivering Retail Front Store modernization and AI-enabled initiatives, aligning software delivery with business outcomes. The role emphasizes prioritization, execution speed, and collaboration with technology partners.

The leader must excel at influential communication, risk management, and program governance while driving KPI-driven delivery in a fast-paced healthcare retail environment.