Engineering Analyst I — Citrix & Epic Client Systems

Marion County Public Health Department; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Eskenazi Health in Indianapolis, IN seeks an Engineering Analyst I to administer Citrix and Epic client systems, ensuring secure, high-performing delivery of healthcare applications. You will support CVAD and Epic client infrastructure, troubleshoot complex issues, and contribute to reliable technology that directly supports patient care.

The role emphasizes Windows Server, Active Directory, virtualization, and enterprise application delivery with hands-on production experience and a commitment

Qualifications

• Bachelor's degree in Computer Science or related field, or five years of hospital IT experience.
• Relevant certifications/training in areas of technical responsibility (e.g. A+/Net+, MCSE/MCSA, CCNA/CCDP/CCIE, CNE, PMI/PMP, CCSA, etc.)

Responsibilities

• Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; models Eskenazi Health values
• Serves as a technical resource, and ensures proper operations with regard to network architecture, planning, implementation, maintenance and problem resolution for all data resources within Eskenazi Health; defines, maintains and applies best practices for data resources
• Performs systems and/or network designs as requested or required
• Participates in planning, implementation, maintenance, monitoring and troubleshooting of all data resources
• Prepares and delivers written and oral training presentations to personnel at all organizational levels as required to explain functionality of data resources
• Examines and monitors all data resources to determine whether the business needs of the institution are being met, and plans or recommends system changes/expansion based on this information; prepares reports on utilization and performance of all systems, networks and data resources
• Develops systems, networks or data resource upgrade pathways
• Creates and maintains all system, network or data resource documentation; responsible for day-to-day operational activities of all systems, networks and data resources
• Serves as primary technical resource and contact for security and access standards for requisite assigned engineering areas
• Maintains daily logs concerning any variations of systems, networks and data resources
• Communicates with other Information Services staff and management regarding all technical aspects of data resources
• Works with peer organizations as technical expert on interoperation of all applicable data resources
• Works with technical vendor resources to achieve assigned goals regarding all engineering aspects of data resources
• Participates as member of Tier III in 7x24 after hours on call rotation
• Ensures planning, timely execution and proper resourcing of all project level work as assigned, including acting in a project manager capacity for small to medium technical projects

Education

Bachelor's degree in Computer Science or related field

Job description

Eskenazi Health in Indianapolis, IN seeks an Engineering Analyst I to administer Citrix and Epic client systems, ensuring secure, high-performing delivery of healthcare applications. You will support CVAD and Epic client infrastructure, troubleshoot complex issues, and contribute to reliable technology that directly supports patient care.

The role emphasizes Windows Server, Active Directory, virtualization, and enterprise application delivery with hands-on production experience and a commitment