Engineer ll - Quality Assurance

TouchPoint Inc.; Concordville (PA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Generous time off

401(k) Savings Plan with company match

Employee Stock Ownership Plan

Medical, Dental, Vision coverage

Tuition reimbursement

Job summary

Southco is seeking a Quality Assurance Engineer II in the United States to apply quality engineering principles to complex problems. You will work with manufacturing, design engineering, and product management to ensure products meet quality standards.

The role is exempt, individual contributor with no direct reports. You will lead PPAPs, first piece inspections, control plans, and APQP for new product introductions, driving corrective actions and supplier improvements.

Qualifications

• BS in Engineering or an equivalent degree.
• 3+ years of relevant technical experience (co-op experience counts).
• Working knowledge of quality engineering techniques, processes, and products.
• Good written and oral communication skills.
• A strong focus on safety and quality.

Responsibilities

• Completing and submitting PPAPs to customers, and working with suppliers to improve and approve the PPAPs they submit to Southco.
• Preparing first piece inspection reports and initial sample submissions for all new products, following any customer-specific requirements.
• Creating, issuing, and maintaining control plans for new products.
• Processing customer complaints, including problem solving and corrective and preventive actions.
• Working with manufacturing and engineering to resolve internal and external quality problems.
• Taking part in the APQP process for new product introductions.
• Partnering with design engineering, product management, and manufacturing engineering to launch new products.
• Helping enforce Southco’s corporate quality assurance policies and procedures.

Skills

Quality engineering techniques

Computer skills

Communication skills

Safety and quality focus

Education

BS in Engineering

Job description

As a Quality Assurance Engineer II, you’ll apply standard and advanced quality engineering principles, techniques, and procedures to complex technical problems, working in a professional, productive, and creative way. You’ll work independently on routine tasks and get general direction on new assignments. You’ll partner closely with manufacturing, design engineering, and product management to make sure new and existing products meet Southco’s and our customers’ quality standards. This is an exempt, individual contributor role with no direct reports.

What you will be doing

• Completing and submitting PPAPs to customers, and working with suppliers to improve and approve the PPAPs they submit to Southco.
• Preparing first piece inspection reports and initial sample submissions for all new products, following any customer-specific requirements.
• Creating, issuing, and maintaining control plans for new products.
• Processing customer complaints, including problem solving and corrective and preventive actions.
• Working with manufacturing and engineering to resolve internal and external quality problems.
• Taking part in the APQP process for new product introductions.
• Partnering with design engineering, product management, and manufacturing engineering to launch new products.
• Helping enforce Southco’s corporate quality assurance policies and procedures.

How you will be making an impact

• Customers get fast responses and immediate corrective action when quality issues come up.
• New products launch smoothly and on schedule because quality is built in through APQP, control plans, and first-article validation.
• The quality of incoming parts improves as you strengthen supplier PPAPs and approvals.
• You drive continuous improvement through corrective and preventive actions that stop problems from coming back.
• You help Southco deliver on schedule and within budget while upholding its quality standards.

About you

Required:

• BS in Engineering or an equivalent degree.
• 3+ years of relevant technical experience (co-op experience counts).
• Working knowledge of quality engineering techniques, processes, and products.
• Strong computer skills and the ability to learn Southco’s business and quality systems.
• Good written and oral communication skills.
• A strong focus on safety and quality.
• Ability to maintain good vision on a continuous basis, including 20/40 vision (corrected), depth perception, and color discrimination.

Preferred:

• ASQ Certified Quality Engineer (CQE) certification.
• Knowledge of the Southco product line.

How will we reward you

Southco offers a competitive compensation and benefits package, along with the opportunity to put your fingerprints on every major product launch across the company. As part of this role you can expect:

• Competitive base salary and performance-based incentives
• Comprehensive health, dental, and vision coverage
• Retirement savings plan with company contribution
• Paid time off and holidays
• Opportunities for professional growth within a global marketing organization
• Direct, high-visibility partnership with Product Management, Sales, and Industry Marketing leaders
• A dynamic role with variety — from strategic launch planning to hands-on campaign execution

We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws. All employment decisions are based on qualifications, merit, and business needs.

Information at a Glance

Southco is the leading global manufacturer of Engineered Access Hardware with manufacturing and engineering facilities in the Americas, Europe and Asia Pacific regions. From quality and performance to aesthetics and ergonomics, we know small touches make a big difference. The people of Southco are passionate about connecting with our customers to create innovative engineered access hardware solutions aimed at enhancing the "touch points" of our customers' products. With unrivaled global supply and support, innovative products and dedicated people, Southco provides customers throughout the world with the broadest line of high quality Access Hardware Solutions on the market today for applications in the Networking, Telecommunications, Computer, Automotive, Aerospace, Mass Transit, Off-Highway/Construction, RV/Caravan, Industrial Machinery, Marine and HVAC industries.

Benefits we offer our employees:

• Generous time off – starting at 3 weeks of annualized PTO (first year is prorated based on start date), 9 company holidays plus 2 floating holidays
• 401(k) Savings and Investment Plan – Company makes automatic 2% contribution of eligible pay plus matching contributions of 50% up to the first 6% of eligible pay you contribute.
• Employee Stock Ownership Plan valued at approximately 4-6% of eligible earnings which includes dividend payments after 3 year vesting period
• Medical, Dental, Vision, Flexible Spending and Health Savings Accounts (HSA) beginning first day of employment; company funds a portion of HSA for high deductible health plans
• Company paid Life & Disability Insurance including: Short term, Long Term, and Life
• Great Tuition Reimbursement program to support undergraduate or graduate programs available to all employees

Southco provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Southco complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.