Engineer III - Virtual Infrastructure

70 HonorHealth Support Services; Arizona; Hybrid; USD 110,000 - 150,000; Full time

Job summary

HonorHealth is seeking a Virtual Infrastructure Engineer III to research, test, and document virtual desktop infrastructure solutions. You will guide fellow engineers and participate in an on-call rotation supporting incidents, upgrades and patches.

The role requires strong Cisco UCS and VMware expertise, plus Windows Server/UNIX and storage management experience. A bachelor’s degree and 6+ years in IT infrastructure are expected.

Qualifications

• Bachelor's degree or 4 years of related work experience required.
• 6+ years of Cisco UCS Infrastructure & VMware experience.
• VMware Data Center Virtualization knowledge (certs preferred).

Responsibilities

• Researches, develops, tests, analyzes, and documents Cisco UCS and VMware infrastructure.
• Coaches and trains junior engineers and coordinates incident response.
• Manages projects, budgets, and knowledgebase content; participates in on-call rotation.

Skills

Cisco UCS Infrastructure

VMware ESXi

VMware vCenter

VMware vRealize Operations Manager

RVTools

Windows Server

UNIX

Storage management

Education

Bachelor's degree in Computer Science or related discipline

Tools

Cisco UCS Infrastructure

VMware vSphere ESXi

VMware vCenter

VMware vRealize Operations Manager

RVTools

Windows Server

UNIX

Storage management

Job description

Primary City/State: Virtual Arizona Category: IT Network and Server Administration Shift: Day Department: IT Systems Engineering and Architecture 8:00am-5:00pm Remote, must reside in Arizona. Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY The Virtual Infrastructure Engineer III researches, develops, tests, analyzes and documents virtual desktop infrastructure software. In addition, the Virtual Infrastructure Engineer III provides guidance, mentoring, training, and participates in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

ESSENTIAL FUNCTIONS

Researches, develops, tests, analyzes and documents Cisco UCS Infrastructure technologies (Intersight, Central, Manager, Director, Integrated Management Controller, IMC Supervisor, Fabric Interconnects, Chassis, IO Modules, B-Series Blades, C-Series Rack Servers, Firmware, Etc.), VMware technologies (vSphere ESXi, vCenter, vRealize Operations Manager,RVTools, Etc. ), support virtual infrastructure, related components, virtual desktop resources and availability. Coaches and trains less experienced engineers, identify coaching opportunities, and oversee work and productivity of junior engineers. Creates, develops & oversees projects as needed, assign resources to projects assigned to the Virtual Infrastructure Engineering, manages incident distribution, and coordinates major incidents response. Tracks and manages budget, performs discipline and rewards level I and level II employees under minimal supervision from management, manages development plans for staff, manages projects from start to finish, requisitions equipment and supplies, assists with staff scheduling. Documents & submits new content to the knowledgebase, maintains the team website, create process maps, develops framework & processes around problem management, develops training materials for staff. Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments. Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues. Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented Maintains a professional appearance for both themselves and their work environment. Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.

EDUCATION

Bachelors or 4 years' work related experience Computer Science, Computer Information Systems or a related discipline Required Bachelors Computer Science, Computer Information Systems or a related discipline

EXPERIENCE

6 years, Cisco UCS Infrastructure & VMWare. Must be functionally experienced in daily operations, planning, design, configuration and implementation. Required 8 years, experience or knowledge in Networking, Server Management (Windows & UNIX) and Storage management. Must be functionally experienced in daily operations, planning, design, configuration and implementation. Must demonstrate advanced working knowledge of Windows Server and Desktop operating systems.

LICENSE AND CERTIFICATIONS

VMware Data Center Virtualization Required Cisco Unified Computing System Preferred

Our Culture

We’re all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.

Safety & Compliance Note

IMPORTANT: HonorHealth is committed to providing an excellent candidate experience for candidates interested in our job opportunities. We also care about the online safety of our job seekers. Please note the following: HonorHealth employee emails come from HonorHealth (i.e [e-mail]) not a generic email address, such as gmail or yahoo. If you are suspicious of a job posting, or if you receive any email from an HonorHealth employee that you believe to be fictitious, please contact us [e-mail]. HonorHealth does not use Google Hangouts to conduct interviews or conversations. HonorHealth will not ask you to provide any personal information (i.e. drivers license, bank account, credit card information, passwords, social security number) outside of our Applicant Tracking Software before a job offer is extended. If you believe that HonorHealth has violated your civil rights or believe you have experienced discrimination, please click the link to obtain information on your rights to file a complaint. For more information, please click here.