Engineer III - Virtual Infrastructure

HonorHealth; Arizona; Remote; USD 100,000 - 130,000; Full time

Job summary

HonorHealth is seeking a Virtual Infrastructure Engineer III to research, develop, and support virtual desktop infrastructure. You will work on Cisco UCS and VMware environments, guide junior engineers, and participate in on-call rotations for incidents and upgrades.

The role requires strong server and storage experience and IT governance involvement. The position is based in Arizona with remote-friendly requirements, and entails maintaining documentation, knowledge bases, and project

Qualifications

• Bachelor's degree or 4 years' related work experience required.

Responsibilities

• Researches, develops, tests, analyzes and documents Cisco UCS Infrastructure technologies.
• VMware technologies (vSphere ESXi, vCenter, vRealize Operations Manager) support and maintain virtual infrastructure.
• Coaches and trains junior engineers and oversees incident response and project tasks.
• Documents processes, manages projects end-to-end and participates in IT governance tasks.

Skills

Networking

Windows Server

UNIX/Linux

Education

Bachelor's degree in Computer Science / Computer Information Systems

Tools

VMware

Cisco UCS

Job description

Primary City/State:Virtual ArizonaCategory:IT Network and Server AdministrationShift:DayDepartment:IT Systems Engineering and Architecture8:00am-5:00pmRemote, must reside in Arizona.Great care starts with great people. (Like you.)At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.Responsibilities:JOB SUMMARYThe Virtual Infrastructure Engineer III researches, develops, tests, analyzes and documents virtual desktop infrastructure software. In addition, the Virtual Infrastructure Engineer III provides guidance, mentoring, training, and participates in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment.ESSENTIAL FUNCTIONSResearches, develops, tests, analyzes and documents Cisco UCS Infrastructure technologies (Intersight, Central, Manager, Director, Integrated Management Controller, IMC Supervisor, Fabric Interconnects, Chassis, IO Modules, B-Series Blades, C-Series Rack Servers, Firmware, Etc.), VMware technologies (vSphere ESXi, vCenter, vRealize Operations Manager,RVTools, Etc. ), support virtual infrastructure, related components, virtual desktop resources and availability. Coaches and trains less experienced engineers, identify coaching opportunities, and oversee work and productivity of junior engineers. Creates, develops & oversees projects as needed, assign resources to projects assigned to the Virtual Infrastructure Engineering, manages incident distribution, and coordinates major incidents response. Tracks and manages budget, performs discipline and rewards level I and level II employees under minimal supervision from management, manages development plans for staff, manages projects from start to finish, requisitions equipment and supplies, assists with staff scheduling. Documents & submits new content to the knowledgebase, maintains the team website, create process maps, develops framework & processes around problem management, develops training materials for staff.Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments. Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented Maintains a professional appearance for both themselves and their work environment.Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.EDUCATIONBachelors or 4 years' work related experience Computer Science, Computer Information Systems or a related discipline RequiredBachelors Computer Science, Computer Information Systems or a related discipline PreferredEXPERIENCE6 years, Cisco UCS Infrastructure & VMWare. Must be functionally experienced in daily operations, planning, design, configuration and implementation. Required8 years, experience or knowledge in Networking, Server Management (Windows & UNIX) and Storage management. Must be functionally experienced in daily operations, planning, design, configuration and implementation. Must demonstrate advanced working knowledge of Windows Server and Desktop operating systems. PreferredLICENSE AND CERTIFICATIONSVMware Data Center Virtualization RequiredCisco Unified Computing System PreferredWe're all in for your career.