Engineer I, Systems Reliability Engineering

Levi Strauss & Co; Henderson (NV); On-site; USD 90,000 - 140,000; Full time

Job summary

Levi Strauss & Co. is seeking an experienced IT professional to support our Distribution & Logistics platforms.

You will partner with engineering, operations, and vendors to improve stability, resolve production issues, and ensure reliability across warehouse, transportation, labor, and reporting systems. Responsibilities include root-cause analysis, monitoring improvements, and supporting releases and post-implementation validation.

Qualifications

• 4+ years of experience in application support, production support, reliability engineering, system administration, or enterprise logistics technology support.
• Experience troubleshooting applications, integrations, databases, and operational processes in a production environment.
• Strong SQL and data analysis skills used for production investigations, root cause analysis, data validation, and issue resolution.
• Experience with enterprise platforms such as Manhattan WMS/TMS, SAP, MuleSoft, Talend, and BI tools.

Responsibilities

• Own the investigation and resolution of complex and recurring issues across Distribution & Logistics systems.
• Analyze logs, transactions, APIs, middleware events, and data sets to identify root causes and corrective actions.
• Improve monitoring, alerts, dashboards, runbooks, and support documentation.
• Support release readiness, deployment validation, and post-implementation monitoring.

Skills

SQL

Data analysis

Incident management

Application reliability

Log analysis

Tools

Manhattan WMS

Manhattan TMS

Centiro TMS

MuleSoft

Talend

SAP S/4HANA

Power BI

Tableau

SQL Server

Azure

Job description

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.

About the Job

As part of the Distribution & Logistics IT team, you will support the business-critical systems that move product through our global distribution network. You will work closely with engineering teams, operations partners, vendors, and support teams to improve platform stability, resolve production issues, and strengthen application reliability. This role supports warehouse, transportation, labor, workforce, integration, and reporting platforms and is suited for an experienced technology professional who enjoys solving operational challenges.

Own the investigation and resolution of complex and recurring application, integration, data, and reporting issues across Distribution & Logistics systems. Analyze logs, transactions, APIs, middleware events, and data sets to identify root causes and implement sustainable corrective actions. Improve monitoring, alerts, dashboards, runbooks, and support documentation to reduce operational noise and incident recurrence. Partner with engineering teams, vendors, warehouse operations, transportation operations, and third-party logistics providers to maintain platform stability and support business continuity. Support release readiness, deployment validation, change reviews, and post-implementation monitoring while leveraging approved AI tools to improve troubleshooting and operational efficiency.

About You

• 4+ years of experience in application support, production support, reliability engineering, system administration, or enterprise logistics technology support.
• Experience troubleshooting applications, integrations, databases, and operational processes in a production environment.
• Strong SQL and data analysis skills used for production investigations, root cause analysis, data validation, and issue resolution.
• Experience with Manhattan WMS, Manhattan Active WMS, Manhattan TMS, Centiro TMS, Manhattan LMS, UKG WFM, MuleSoft, Talend, SAP AFS, SAP S/4HANA, ServiceNow, Microsoft Power BI, Tableau, Manhattan SCI, SQL Server, Oracle, Snowflake, or comparable enterprise platforms.
• Experience with application observability, log analysis, API management, Linux fundamentals, cloud platforms such as Microsoft Azure, warehouse automation, WCS integrations, and high-volume distribution center operations.
• Hands-on experience working within incident, problem, change, and release management processes.
• Experience supporting warehouse, transportation, supply chain, or enterprise platforms, with the ability to independently resolve recurring issues and recommend operational improvements.
• Applicants must be legally authorized to work in the United States at the time of hire and must not require current or future employment visa sponsorship. The company does not participate in the H-1B cap lottery or sponsor initial employment visas. Candidates with an existing H-1B visa that is eligible for transfer may be considered.
• EEO M/F/Disability/Vets.

Location

Henderson, NV, USA

Employment Type

Full time

Fill Date

This position is expected to be filled by 01/17/2027.

Our common thread: We're originals. From day one, we've been doing it our way - creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.