Engineer

Tata Consultancy Services Limited; Kenosha (WI); On-site; USD 100,000 - 120,000; Full time

Job summary

Tata Consultancy Services Limited seeks an Applications Portfolio Management Data Steward to maintain data integrity in the APM system of record. You will validate data, enforce enterprise standards, and coordinate with technology owners and governance teams to ensure proper vetting before updates.

This role supports risk, compliance, and asset lifecycle management. You will monitor taxonomy alignment, manage change requests, and ensure CMDB/CSDM adherence while producing KPI reports for data

Qualifications

• 3+ years of experience with ServiceNow in Application Portfolio Management.
• Strong understanding of CSDM framework and CMDB structures.
• Experience with IT governance, data stewardship and risk/audit processes.
• Excellent attention to detail and commitment to data quality.
• Strong analytical and problem-solving skills to identify data issues.
• Ability to collaborate with cross-functional technology teams and stakeholders.
• Clear communication to articulate standards, decisions, and outcomes.

Responsibilities

• Data accuracy and maintenance within APM and TDAR.
• Maintain and oversee records in the APM system for accuracy and completeness.
• Review application entries for currency and taxonomy alignment.
• Monitor for duplicates or incomplete records and take corrective actions.
• Vetting governance for change requests and decommissioning.
• Process tickets for additions/modifications with proper work notes.
• Collaborate with technology owners and governance stakeholders.
• Ensure changes adhere to CMDB and CSDM structures.
• Serve as liaison between application owners, platform teams, and governance.
• Provide guidance on APM standards and data entry requirements.
• Support risk, compliance and audit reviews.
• Generate reports/dashboards tracking data quality and remediation.
• Monitor TAM standards and OSFI B-13 compliance.
• Contribute to KPI and KRI reporting for APM.

Skills

Data governance

Data quality

Data accuracy

Analytical thinking

Stakeholder communication

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in Computer Science

Tools

ServiceNow

Job description

Job Description

Application Portfolio Management (APM) Data Steward

The APM Data Steward is responsible for maintaining the integrity, accuracy, and completeness of all entries within the Application Portfolio Management (APM) system of record. This role ensures that all application data is validated, consistently aligned to enterprise standards, and vetted with the appropriate technology and governance teams prior to any updates or changes. The position plays a critical role in enabling effective technology asset lifecycle management, risk management, and regulatory compliance.

Key Responsibilities

• Data Accuracy & Maintenance within APM and TDAR.
• Maintain and oversee all records within the APM system of record, ensuring accuracy, consistency, and completeness.
• Regularly review application entries for currency, alignment with taxonomy (application categories, business services, technical services), and compliance with enterprise standards.
• Monitor for duplicate, incomplete, or inconsistent records and take corrective actions.
• Change Request Vetting & Governance
• Review and validate requests for new entries, updates, or decommissioning of applications.
• Complete all Request tickets for additions and modifications ensuring all proper work notes are documented in the appropriate tickets.
• Partner with technology owners, application owners, and governance stakeholders to ensure proposed changes are vetted, approved, and aligned with enterprise processes.
• Ensure changes adhere to Configuration Management Database (CMDB) and Common Service Data Model (CSDM) structures.
• Stakeholder Engagement
• Act as the primary liaison between Application Owners, Technology Owners, ServiceNow platform teams, and ETAM Governance.
• Provide guidance on APM standards, data entry requirements, and compliance expectations.
• Support periodic reviews with risk, compliance, and audit teams.
• Reporting & Controls
• Generate reports and dashboards to track application data quality, exceptions, and remediation progress.
• Monitor compliance with enterprise Technology Asset Management (TAM) standards, OSFI B-13 requirements, and internal policies.
• Contribute to Key Performance Indicator (KPI) and Key Risk Indicator (KRI) reporting for APM.
• 3+ years experience with Service Now, in Application portfolio management, strong understanding of CSDM framework,
• Experience with IT Governance, data stewardship and risk/audit processes
• Excellent attention to detail and commitment to data quality.
• Strong analytical and problem-solving skills, with ability to identify and resolve data inconsistencies.
• Ability to collaborate with cross-functional technology teams and business stakeholders.
• Clear communication and documentation skills to articulate standards, decisions, and outcomes.
• Proactive mindset with the ability to enforce governance controls while enabling business needs.

Salary Range: $100,000-$120,000 a year

Qualifications

Bachelor of Computer Science