Engineer

Blue Cross Blue Shield of Massachusetts; Boston (MA); On-site; USD 102,150 - 124,850; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k) plan

Well-being benefits

Job summary

Blue Cross Blue Shield of Massachusetts is looking for a Developer to build and support CRM solutions using the Pega platform. This position is based in Boston and requires 3–4 years of software development experience, with experience in Pega CRM preferred.

The role includes responsibilities such as developing applications, integrating with APIs, and collaborating with cross-functional teams. A comprehensive benefits package is offered, including medical insurance and 401(k). The position is full-time.

Qualifications

• 3–4 years of experience in software development.
• 1–2 years of experience working with the Pega CRM platform preferred.
• Basic understanding of healthcare or health insurance processes preferred.

Responsibilities

• Develop and configure applications using the Pega CRM platform.
• Assist in integrating Pega applications with APIs, databases, and third-party systems.
• Participate in code reviews and Agile ceremonies.

Skills

Software development

Pega CRM platform

REST/SOAP APIs

Agile/Scrum methodologies

Problem-solving

Education

Bachelor's degree in computer science or related field

Tools

Pega PRPC

Relational databases

Job description

About The Role

At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for a developer. The Developer is responsible for building, configuring, and supporting CRM solutions using the Pega platform at BCBSMA. This role contributes to delivering efficient, compliant, and scalable applications that support member services, care management, and operational workflows. This role is eligible for our Flex Persona and is available to candidates local to our Boston, MA and Hingham, MA offices.

Day To Day

• Develop and configure applications using the Pega CRM platform
• Translate business and technical requirements into functional solutions with guidance from senior team members
• Build and maintain case types, workflows, UI components, and decisioning rules in Pega
• Assist in integrating Pega applications with APIs, databases, and third‑party systems
• Participate in code reviews, sprint planning, and Agile ceremonies
• Perform unit testing and support system and integration testing activities
• Troubleshoot defects and support production issue resolution
• Follow coding standards, best practices, and security guidelines
• Contribute to documentation including technical design and release notes
• Collaborate with cross‑functional teams including QA, DevOps, and business stakeholders

We're Looking For

• Bachelor's degree in computer science, information technology, or a related field
• 3–4 years of experience in software development
• 1–2 years of experience working with the Pega CRM platform preferred
• Basic understanding of Pega PRPC, case management, and workflows
• Experience with REST/SOAP APIs and system integrations (preferred)
• Familiarity with Agile/Scrum methodologies
• Knowledge of relational databases and basic data modelling
• Pega CSA certification preferred

What You Bring

• Basic understanding of healthcare or health insurance processes (preferred)
• Awareness of compliance standards such as HIPAA and data security practices
• Strong problem‑solving and debugging skills
• Good communication and teamwork abilities
• Ability to learn quickly and adapt to new technologies and tools
• Attention to detail and commitment to quality

Minimum Education Requirements

High school diploma or equivalent required unless otherwise noted above.

Location

Boston, MA

Time Type

Full time

Salary Range

$102,150.00 – $124,850.00

Benefits

We offer a comprehensive benefits package that includes paid time off, medical/dental/vision insurance, 401(k), and a suite of well‑being benefits to eligible employees. The package may also include variable pay.