Engineer

Blue Cross and Blue Shield of Massachusetts Inc.; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Career development resources

Diverse, community-centric culture

Wellness-focused workplace

Job summary

Blue Cross and Blue Shield of Massachusetts Inc. is seeking a Developer responsible for building and configuring CRM solutions using the Pega platform. The role involves translating requirements into functional solutions, developing applications, and collaborating with cross-functional teams.

The ideal candidate has 3-4 years of software development experience, understanding of Pega CRM, and familiarity with Agile methodologies. This position is based in our Boston office and promotes a positive work-life balance and career development.

Qualifications

• 3-4 years of experience in software development.
• 1-2 years of experience with the Pega CRM platform preferred.
• Familiarity with relational databases and data modeling.

Responsibilities

• Develop and configure applications using the Pega CRM platform.
• Translate business and technical requirements into functional solutions.
• Participate in code reviews and Agile ceremonies.

Skills

Software development

Pega CRM platform

REST/SOAP APIs

Agile/Scrum methodologies

Problem-solving

Communication

Job description

**About the Role:**At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for a developer. The Developer is responsible for building, configuring, and supporting CRM solutions using the Pega platform at BCBSMA. This role contributes to delivering efficient, compliant, and scalable applications that support member services, care management, and operational workflows.This role is eligible for our Flex Persona. For candidates local to our Boston, MA and Hingham MA offices.**Your Day to Day:*** Develop and configure applications using the Pega CRM platform* Translate business and technical requirements into functional solutions with guidance from senior team members* Build and maintain case types, workflows, UI components, and decisioning rules in Pega* Assist in integrating Pega applications with APIs, databases, and third-party systems* Participate in code reviews, sprint planning, and Agile ceremonies* Perform unit testing and support system and integration testing activities* Troubleshoot defects and support production issue resolution* Follow coding standards, best practices, and security guidelines* Contribute to documentation including technical design and release notes* Collaborate with cross-functional teams including QA, DevOps, and business stakeholders**We're Looking For:**3-4 years of experience in software development1-2 years of experience working with the Pega CRM platform preferredExperience with REST/SOAP APIs and system integrations (preferred)Familiarity with Agile/Scrum methodologiesKnowledge of relational databases and basic data modelingBasic understanding of healthcare or health insurance processes (preferred)Strong problem-solving and debugging skillsGood communication and teamwork abilitiesAbility to learn quickly and adapt to new technologies and toolsVoted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.## **Our Commitment to You**We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.