Engagement Team Lead

HCL Technologies Limited; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

Sapsf is seeking an Engagement Team Lead to lead revenue growth in the BFSI sector, selling BPO, operations and technology services to C-suite executives.

The role is senior, quota-bearing and requires deep BFSI domain expertise, a proven enterprise sales record, and the ability to manage a full lifecycle from prospecting to contract closure across enterprise, mid-market and emerging segments.

Qualifications

• Seasoned enterprise sales leader with BFSI domain expertise.
• Proven ability to sell BPO, operations, and technology services to C-suite stakeholders.
• MBA or equivalent postgraduate qualification.

Responsibilities

• Own and exceed the annual revenue target for the BFSI vertical.
• Develop and execute go-to-market strategies targeting banks, NBFCs, insurers, asset managers, and fintechs.
• Build and manage a high-performance sales pipeline across enterprise, mid-market, and emerging segments.
• Lead the full sales lifecycle from prospecting to contract closure.

Skills

Mortgage processing

Collections

KYC onboarding

Trade finance ops

Actuarial support

Regulatory compliance (AML/KYC)

Digital engagement

BPO/Shared services experience

Executive presence

Hunter mentality

Education

MBA or equivalent

Job description

Career Opportunities: Engagement Team Lead (168086)

Requisition ID168086-Posted09/21/2026

We are looking for a high-impact, commercially aggressive Director of Sales – BFSI to lead our revenue growth strategy within the Banking, Financial Services, and Insurance sector. The ideal candidate is a seasoned enterprise sales leader who combines deep BFSI domain expertise with a proven ability to sell BPO, operations, and technology services to C-suite stakeholders. This is a senior, quota-carrying leadership role critical to HCTECH's market expansion and revenue objectives.

Key Responsibilities

• Own and exceed the annual revenue target for the BFSI vertical, driving new business acquisition and account expansion.
• Develop and execute a comprehensive go-to-market strategy targeting banks, NBFCs, insurance companies, asset managers, and fintech firms.
• Build and manage a high-performance sales pipeline across segments — enterprise, mid-market, and emerging.
• Lead the full sales lifecycle: prospecting, solution positioning, proposal development, negotiation, and contract closure.

Skill Requirements

Experience selling services in areas such as mortgage processing, collections, KYC/onboarding, trade finance ops, actuarial support, or regulatory compliance (AML/KYC).

• Exposure to technology-enhanced BPO propositions: RPA, AI/ML-assisted operations, digital customer engagement.
• Prior experience in a high-growth BPO, shared services, or fintech environment.
• MBA or equivalent post-graduate qualification from a reputed institution.

Other Requirements

Strategic Thinking — ability to connect macro BFSI trends to HCTECH's service portfolio and create differentiated market narratives.

• Executive Presence — commanding communicator who can engage and influence Board-level stakeholders.
• Hunter Mentality — driven, resilient, and relentless in new business pursuit.