Engagement Specalist | Bayou Vista

Odyssey House Louisiana; Morgan City (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance (health, dental, vision, lif

Long-term/short-term disability

401k match

Job summary

Odyssey House Louisiana is seeking a full-time Engagement Specialist in Bayou Vista to support program operations, scheduling, referrals, and outreach. The role requires coordinating referrals, compiling reports, and assisting admissions with intake processes.

The ideal candidate has a bachelor’s degree in a human service field, strong communication skills, and experience with substance abuse treatment, plus proficiency in MS Office and basic EHR systems. Schedule is Monday–Friday 8am–5pm.

Qualifications

• Bachelor’s degree in a human service-related field.
• Proficient in MS Office Suite.
• At least 6 months experience with substance abuse treatment.
• Excellent communication skills.

Responsibilities

• Oversee scheduling and referral coordination for the program.
• Handle front desk triage and client intake processes.
• Maintain referrals, update spreadsheets, and run reports.
• Support outreach activities and participate in staff meetings.
• Maintain LADDS, OAD census, and Service Point data.
• Assist with monthly, quarterly, and annual reporting.
• Complete MEVS, background checks, UDS.
• Perform other duties as assigned.

Skills

Excellent communication skills

Substance abuse treatment experience

Education

Bachelor’s Degree in a human service-related field

Tools

MS Office Suite

MS Access

Electronic Health Record system experience

Job description

Job Summary

Odyssey House Louisiana, Inc. is seeking a full-time Engagement Specialist. The schedule for this position is Monday- Friday 8am-5pm.

Engagement Specialist | Bayou Vista

Odyssey House Louisiana, Inc. is seeking a full-time Engagement Specialist. The schedule for this position is Monday- Friday 8am-5pm.

Responsibilities And Duties

The Engagement Specialist performs a variety of administrative tasks for the program and is responsible for scheduling and referral coordination and follow through. The Engagement Specialist also support with outreach duties.

• oversee the efficient operations of the Treatment Office by maintaining electronic
• correspondence (fax and copier), memos, and other documentation;
• contact referral sources daily and update/maintain referral spreadsheets;
• coordinate referrals, check and follow through with online referrals, and schedule referral appointments;
• initiate scheduled intakes for admissions counselors;
• engage clients on waitlists and schedule appointments;
• answer and field all front desk calls and conduct preliminary triage;
• complete initial triage forms;
• meet scheduling productivity goals as directed by the Program Manager;
• run and distribute reports;
• maintain and input daily updates on LADDS, OAD census and Service Point information for monthly, quarterly and annual reporting requirements;
• conduct MEVS, background checks, UDS;
• update census and discharge reports daily and assigned new clients to Counselors;
• support outreach efforts by attending, facilitating, or assisting with various outreach opportunities and activities;
• participate in staff meeting when necessary;
• perform other duties as assigned.

Minimum Qualification

• Bachelor’s Degree in a human service-related field
• Proficient in MS Office Suite
• At least 6 months experience with substance abuse treatment
• Excellent communication skills

Preferred Qualifications

• More than 2 years of substance abuse treatment experience
• At least 1 year of Electronic Health Record system experience
• At least 1 year of MS Access experience
• Knowledge of Narcotics Anonymous and Alcoholics Anonymous principles

Compensation And Benefits

Competitive Compensation and Benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match.