Engagement Manager, Solution Services (LCE)

Siemens Mobility; Livonia (MI); On-site; USD 125,000 - 251,000; Full time

Job summary

Siemens Digital Industries Software is seeking an Engagement Manager to lead customer relationships for named accounts within the Life Sciences, Consumer Products, and Energy BU. You will drive Solution Services opportunities, coordinating with SMEs to deliver Statements of Work and manage the full lifecycle from discovery to close.

The role requires 5+ years in professional services with SISW SaaS products, strong presentation skills, and US residency with substantial travel.

Qualifications

• At least 5 years of professional services experience in a delivery and selling role with at least 3-5 years of experience in SISW software products for PLM and MOM (Teamcenter, NX, Opcenter, Mendix, Mentor)
• Bachelor’s Degree in Computer Science, Engineering, Math or equivalent experience
• Customer-facing presence and ability to present to Customer Leadership teams and drive business discussions
• Demonstrated eye for business to manage diverse personalities and objectives
• Ability to orchestrate proposals requiring input from multiple teams across the globe
• Proven understanding of SaaS engagement concepts and proposal requirements; ability to discuss prescriptive SaaS opportunities and value realization
• Excellent presentation, verbal, and written communication skills
• Demonstrates integrity and Siemens values in all actions
• Results-oriented, organized, highly motivated with urgency
• Location: must reside in the United States with travel to customer locations across the US

Responsibilities

• Jointly lead the SISW customer relationship on named accounts with Sales Account Orchestrator, TAMs, and Practice Engagement Managers
• Collaborate to understand and develop the Solution Services account strategy
• Maintain a pipeline of Solution Services opportunities in SFDC and plan how to hit targets
• Manage opportunities through discovery to contract negotiations and close
• Support PM30 Bid approvals and secure executive approvals for commercial bids
• Lead the orchestration of Solution Service proposals with SMEs to develop SOWs and schedules
• Lead pricing discussions and handle objections to price, discounts, roles
• Use standard global SOW templates and methods for estimates
• Resolve nonstandard terms with SISW legal and leadership
• Document discussions and hand off to PM90 after deal closing
• Participate in Customer Project Reviews and stay engaged during delivery
• Be open to 25% - 50% travel

Skills

Client relationship

Sales & account management

SaaS engagement

Presentation skills

Education

Bachelor’s Degree in Computer Science, Engineering, Math

Tools

SFDC

Zimit

SDM

Job description

Siemens Digital Industries Software is seeking an Engagement Manager to lead customer relationships for named accounts within the Life Sciences, Consumer Products, and Energy BU. You will drive Solution Services opportunities, coordinating with SMEs to deliver Statements of Work and manage the full lifecycle from discovery to close.

The role requires 5+ years in professional services with SISW SaaS products, strong presentation skills, and US residency with substantial travel.