Engagement Manager for AI Labs & Enterprise Growth

Bespoke Labs; Mountain View (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Bespoke Labs in Mountain View is looking for an Engagement Manager responsible for managing customer relationships with AI labs and enterprises. The role involves executing customer engagements, translating technical requirements, and ensuring delivery alignment.

The ideal candidate has experience in customer engineering or project leadership, strong written communication, and a degree or working experience in a STEM field. This position follows a hybrid work model.

Qualifications

• 1+ years as Engagement Manager at a data startup.
• 3–6 years in customer engineering or project leadership at a high-growth company.
• B2B client-facing experience focusing on execution and delivery.

Responsibilities

• Own end-to-end execution of customer engagements.
• Translate technical requirements between customers and internal teams.
• Track scope, timelines, SLAs, budget, and quality across projects.

Skills

Customer engineering

Technical program management

Project leadership

Strong written communication

Education

Degree or experience in CS, engineering, math, or a STEM field

Job description

Bespoke Labs in Mountain View is looking for an Engagement Manager responsible for managing customer relationships with AI labs and enterprises. The role involves executing customer engagements, translating technical requirements, and ensuring delivery alignment.

The ideal candidate has experience in customer engineering or project leadership, strong written communication, and a degree or working experience in a STEM field. This position follows a hybrid work model.