Engagement Manager - Commercial Life Sciences

Veeva; Boston (MA); Remote; USD 85,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible PTO

Company holidays

Retirement plan

Charitable giving

Career progression

Work from home option

Job summary

Veeva in Boston is seeking an Engagement Manager to help customers bring treatments to patients faster by transforming how they work with technology, data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value.

As the end-to-end lead on complex, global engagements, you will build senior relationships, drive proposals for significant wins, and lead teams of 4+ consultants.

Qualifications

• 8+ years in Life Sciences Consulting (Business or Management Consulting preferred).
• Proven track record of managing large project teams and $1M+ engagements.
• Deep knowledge of customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs.
• Highly analytical mindset with ability to influence C-suite stakeholders.
• Bachelor’s degree or higher; deep knowledge of Veeva products; experience delivering SaaS or tech-enabled consulting solutions.

Responsibilities

• Act as end-to-end lead on Veeva’s most complex, large-scale engagements.
• Build and navigate senior customer relationships and lead proposals for major wins.
• Lead and inspire teams of 4+ consultants across multiple projects.
• Manage project budgets of $1M+ and monitor health and commercial outcomes.
• Support brand-building and development of internal IP to stay at the forefront of the industry.

Skills

Leadership

Stakeholder management

Strategic thinking

Data-driven approach

Veeva product knowledge

Education

Bachelor’s degree or higher

Tools

Veeva Vault

Job description

Veeva is building the industry cloud for Life Sciences through software, data, AI, and business consulting working together. Learn more about our products, vision, values, and status as a Public Benefit Corporation (PBC) on our website.

Consulting is changing, and we’re not like other firms. Launched in 2019, Veeva Business Consulting has grown quickly and organically to over 500 global experts who combine deep domain knowledge with innovative technology to help Life Sciences companies work in a more efficient and connected way.

We are growing aggressively as we look towards 2030. We are seeking great people to help shape the future of the industry with the world’s leading software, data, AI, and expertise at their back.

The Role

As an Engagement Manager in our Commercial practice, you will help customers bring treatments to patients faster by transforming how they work with technology, data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value.

Some of our key areas of focus include:

• Vault CRM migrations & implementations


• Activating Veeva’s standards agents in Vault CRM


• Identifying future customer engagement capabilities needed and the path to transformation


• Transforming and modernizing the way HCP engagement is planned and executed


• Optimizing field force direction, productivity, and effectiveness


• Defining the strategy and execution to realize account-based engagement


• Accelerating launch through a data-driven approach

• Strategic Delivery: Act as the end-to-end lead on Veeva’s most complex, large-scale, and global engagements


• Account Leadership: Build and navigate senior customer relationships, leading proposals for significant project wins and driving long-term account strategy


• People Leadership: Lead and inspire teams of 4+ consultants across multiple projects simultaneously, fostering a culture of excellence


• Financial Oversight: Manage project budgets of $1M+, acting as the primary point of contact for project health and commercial success


• Practice Building: Support brand-building activities and the development of internal IP to keep Veeva Business Consulting at the forefront of the industry

• Experience: 8+ years in Life Sciences Consulting (Business or Management Consulting preferred)


• Leadership: Proven track record of managing large project teams and $1M+ engagements


• Domain Knowledge: Proven expertise in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs are preferred


• Mindset: A highly analytical approach to problem-solving with the ability to influence C-suite stakeholders


• Education: Bachelor’s degree or higher

• Deep knowledge of Veeva products


• Experience delivering SaaS or Tech-enabled consulting solutions

• Medical, dental, vision, and basic life insurance


• Flexible PTO and company paid holidays


• Retirement programs


• 1% charitable giving program


• Unrivaled career progression in a fast-growing, global team


• Veeva is a Work Anywhere company. You can work from home or the office on any given day

• Base pay: $85,000 - $210,000


• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].