Engagement Manager

AfterQuery; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health Insurance: Medical, Vision, D,

401(k) with Employer Match

Daily Meals: Daily UberEats Stipend

Monthly Wellness Stipend

Job summary

AfterQuery in San Francisco seeks an Engagement Manager to own relationships with frontier AI lab customers, focused on renewals, expansion, and long-term partnerships. You’ll drive revenue within existing accounts, lead senior-level reviews, and help shape product and engineering decisions.

You will build the account management and customer health processes from scratch as one of the first hires in this function, and help define how AfterQuery engages with customers as we scale.

Qualifications

• 3+ years of experience in account management or engagement management at data/AI-focused companies.
• Ability to lead senior-level discussions with researchers and executives.
• Strong leadership, communication, and negotiation skills.

Responsibilities

• Own and grow strategic accounts: Serve as the primary contact for key frontier AI labs, driving retention, expansion, and long‑term partnerships.
• Drive revenue growth: Identify and close upsell, cross‑sell, and new use‑case opportunities across existing customers.
• Lead executive relationships: Run business reviews, strategic check-ins, and commercial negotiations, including master services agreements.
• Champion the voice of the customer: Partner with operations, product, and engineering to ensure customer needs are met and feedback shapes our roadmap.
• Build the customer engagement function: Create account management, customer health, and expansion playbooks from the ground up.
• Operate as an early company builder: Drive cross‑functional initiatives and help define how AfterQuery engages with customers as we scale.

Skills

Account management experience

Strong leadership

Excellent communication

Ability to operate in ambiguity

Job description

About AfterQuery

AfterQuery is an applied research lab curating data solutions for foundation model development. We serve every frontier AI lab with the mission of delivering the best data to power the best models. In doing so, we can make expertise that once took a lifetime to build available to anyone who needs it.

Our customers are the ones building the foundation models themselves and our work sits directly in the loop of how those systems improve. This is a rare opportunity to join a company at a defining moment in AI. Forbes reported that we could be YC's fastest unicorn, reportedly raising at a $3.2 billion valuation. We're based in San Francisco and backed by leading investors including Altos Ventures, BoxGroup, and Y Combinator and angels from Google DeepMind, OpenAI, Anthropic, Meta Superintelligence Labs, and Microsoft AI.

Why Apply

Massive Opportunity: Forbes reported that we could be YC's fastest unicorn, reportedly raising at a $3.2 billion valuation, and we're not slowing down.

Founding Impact: You will own and architect core infrastructure systems that power our platform from the ground up.

Equity & Growth: Competitive salary and meaningful equity. As we scale, you’ll have the opportunity to shape the engineering organization and lead major technical initiatives.

Strong Team: Our founding team has experience from Citadel Securities, Meta, Google, Silver Lake, and Morgan Stanley — work alongside world‑class engineers and researchers.

Overview

As an Engagement Manager, you will act as the main relationship owner for AfterQuery's most important frontier AI lab customers, focused on renewals, expansion, and lasting partnerships rather than one‑off deals. They'll pursue new revenue within existing accounts, run senior‐level touchpoints like quarterly reviews and contract negotiations, and feed customer input back into product and engineering decisions. As one of the company's first hires dedicated to this function, they'll also be building the account management and customer health processes from scratch while helping shape how AfterQuery approaches customer relationships going forward.

Responsibilities

• Own and grow strategic accounts: Serve as the primary point of contact for key frontier AI labs, driving retention, expansion, and long‑term partnerships.
• Drive revenue growth: Identify and close upsell, cross‑sell, and new use‑case opportunities across existing customers.
• Lead executive relationships: Run business reviews, strategic check‑ins, and commercial negotiations, including master services agreements.
• Champion the voice of the customer: Partner closely with operations, product, and engineering to ensure customer needs are met and feedback shapes our roadmap.
• Build the customer engagement function: Create account management, customer health, and expansion playbooks from the ground up as one of AfterQuery’s first dedicated customer engagement managers.
• Operate as an early company builder: Drive cross‑functional initiatives and help define how AfterQuery engages with customers as we scale.

Required Qualifications

• 3+ YOE in a relevant role‑ strong candidates often come directly from account management roles at data companies or engagement management roles in other industries.
• High agency, drive, and a strong work ethic; thrive in ambiguity and execute with minimal direction
• Strong leadership and communication skills, with the ability to hold the room with senior AI researchers and technology industry executives.
• Competitive nature and demonstrated past success

Company Benefits (For Eligible Employees)

• Health Insurance: Medical, Vision, Dental
• 401(k) with Employer Match
• Daily Meals: Daily UberEats Stipend
• Monthly Wellness Stipend

We are an equal opportunity employer committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to legally protected characteristics under applicable federal, state, or local law.

We comply with applicable pay transparency requirements and provide compensation ranges based on the position, qualifications, experience, and other relevant factors. Reasonable accommodations are available to qualified individuals with disabilities and for sincerely held religious beliefs, as required by law. This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. We reserve the right to modify this job description as business needs change.