Engagement Lead, Cloud & Platform Engineering

Remote; San Francisco (CA); Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Comprehensive health insurance cover

Paid time off and holidays

Flexible work arrangements

Learning and development opportunities

Employee wellness initiatives

Job summary

AHEAD is seeking an Engagement Lead to own delivery end-to-end for complex engagements, coordinating discovery, analysis, and executive readouts across multi-cloud environments. You will lead a small pod, manage scope, governance, and risk, and drive high-quality client outcomes with strategic narratives.

This role emphasizes collaboration, accountability, and scalable delivery practices. Benefit from a culture of belonging and opportunities to advance in a fast-growing, tech-forward company.

Responsibilities

• Own every engagement end to end as Engagement Lead, from kickoff through executive readout, serving as the primary customer point of contact and the single point of accountability for delivery.
• Own scope and SoW compliance: set success criteria, manage change control, and keep stakeholders aligned on outcomes and boundaries.
• Run governance and cadence: standups, status reporting, stakeholder and steering reviews, RAID management, and decision logs.
• Act as the escalation point for engagement risk, resolving issues before they threaten scope, timeline, or the client relationship.
• Drive quality control through peer reviews and readiness checks on all client-facing deliverables.
• Lead a 2-3 person pod, planning and executing work across discovery, analysis, and executive readout, and ensuring each engagement has the right people staffed against it.
• Set quarterly and annual goals for pod members and provide structured coaching and feedback to support their growth.
• Staff and manage utilization across sold and internal projects, forecasting needs and maintaining delivery rhythm.
• Maintain engagement hygiene: risks, decisions, and artifact version control.
• Drive technical discovery and analysis across multi-cloud (AWS/Azure/GCP), platform engineering, identity, networking, security, and app/data domains.
• Produce prioritized recommendations with effort sizing and a sequenced roadmap.
• Translate findings into executive-ready narratives tied to business outcomes.
• Implement AI-driven solutions to reduce toil and accelerate insight.
• Capture and evolve collateral (questionnaires, scoring rubrics, readout templates) and fold it into the Rapid Solutions playbook for consistent delivery.
• Define and refine Rapid Solutions offerings: own the playbook, templates, and delivery standards, removing ambiguity and ensuring repeatability.
• Partner with practice leaders to align Rapid Solutions standards with broader AHEAD delivery frameworks and cross-practice initiatives.

Job description

AHEAD is seeking an Engagement Lead to own delivery end-to-end for complex engagements, coordinating discovery, analysis, and executive readouts across multi-cloud environments. You will lead a small pod, manage scope, governance, and risk, and drive high-quality client outcomes with strategic narratives.

This role emphasizes collaboration, accountability, and scalable delivery practices. Benefit from a culture of belonging and opportunities to advance in a fast-growing, tech-forward company.