Engagement/ Delivery Lead

Global Business Ser. 4u; North Palm Beach (FL); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Global Business Ser. 4u is seeking a project rollout lead to drive technology deployment across multiple sites. The role begins with a remote phase and a first-week onsite in Palm Beach Gardens, FL, and continues on a milestone-based delivery track to ensure timely execution.

The candidate will coordinate cross-functional teams, manage scope, and maintain RAID logs to proactively mitigate risks. This position is a 6-month contract-to-hire engagement focused on successful adoption of new

Responsibilities

• Lead technology rollout readiness activities to ensure successful deployment across multiple sites.
• Drive change enablement initiatives to improve user adoption and operational transition.
• Plan, manage, and track milestone-based project delivery to ensure timely execution.
• Coordinate cross-functional teams to support technology implementation and deployment.
• Provide field operations support and resolve issues impacting distributed users.
• Collaborate with field users, technicians, and business stakeholders throughout the rollout lifecycle.
• Monitor project scope, identify deviations, and implement effective scope control measures.
• Maintain RAID (Risks, Assumptions, Issues, and Dependencies) logs and proactively mitigate project risks.
• Manage change requests and ensure alignment with project objectives and governance standards.
• Facilitate executive governance meetings, steering committees, and leadership status updates.
• Establish and maintain project operating cadence, reporting progress, key milestones, and action items.
• Ensure operational readiness, stakeholder alignment, and successful adoption of new technologies across the organization.

Job description

Remote (First week onsite in Palm Beach Gardens, FL)
6 Months Contract to Hire
Job Description

• Lead technology rollout readiness activities to ensure successful deployment across multiple sites.
• Drive change enablement initiatives to improve user adoption and operational transition.
• Plan, manage, and track milestone-based project delivery to ensure timely execution.
• Coordinate cross-functional teams to support technology implementation and deployment.
• Provide field operations support and resolve issues impacting distributed users.
• Collaborate with field users, technicians, and business stakeholders throughout the rollout lifecycle.
• Monitor project scope, identify deviations, and implement effective scope control measures.
• Maintain RAID (Risks, Assumptions, Issues, and Dependencies) logs and proactively mitigate project risks.
• Manage change requests and ensure alignment with project objectives and governance standards.
• Facilitate executive governance meetings, steering committees, and leadership status updates.
• Establish and maintain project operating cadence, reporting progress, key milestones, and action items.
• Ensure operational readiness, stakeholder alignment, and successful adoption of new technologies across the organization.