Playbook, Change & Reporting Analyst

Global Business Ser. 4u; West Palm Beach (FL); Remote; USD 69,000 - 96,000; Full time

Job summary

Global Business Ser. 4u is seeking a contract-to-hire Data and Reporting Specialist to support executive leadership. This role is remote with an initial onsite week in Palm Beach Gardens, FL.

You will develop executive presentations, synthesize complex project information, maintain RAID logs, and track action items and deliverables to ensure timely progress. The role focuses on current and future state processes, adoption KPIs, dashboards, and governance-aligned reporting across cross-functional

Qualifications

• Experience creating executive-level dashboards and reports.
• Ability to synthesize complex information into clear communications.
• Strong stakeholder management and governance awareness.
• Proficient in documenting requirements and metrics.
• Knowledge of RAID logs and risk mitigation concepts.

Responsibilities

• Develop executive presentations, reports, and documentation.
• Synthesize complex project information for leadership.
• Maintain RAID logs and track mitigation plans.
• Monitor action items and deliverables for timely execution.
• Analyze current-state and future-state business processes and workflows.
• Identify process improvements to boost efficiency.
• Define adoption KPIs to measure technology success.
• Create dashboards, scorecards, and performance reports to track adoption and operational metrics.
• Gather, document, and validate reporting requirements from stakeholders.
• Support data analysis, reporting strategy, and business insights for decision-making.
• Collaborate with cross-functional teams to ensure reporting accuracy, data integrity and governance compliance.
• Present analytical findings, project status, and recommendations to executive leadership and stakeholders.

Job description

Remote (first week must be onsite Palm Beach Gardens, FL)

6 Months Contract to Hire

Job Description

• Develop executive-level presentations, reports, and documentation for leadership and key stakeholders.
• Synthesize complex project information into clear, concise, and actionable business communications.
• Maintain RAID (Risks, Assumptions, Issues, and Dependencies) logs and track mitigation plans.
• Monitor action items, dependencies, and project deliverables to ensure timely execution.
• Analyze and document current-state and future-state business processes and workflows.
• Identify process improvement opportunities to enhance operational efficiency and project outcomes.
• Define and develop adoption KPIs to measure technology implementation success and user engagement.
• Create dashboards, scorecards, and performance reports to track adoption and operational metrics.
• Gather, document, and validate reporting requirements from business and technical stakeholders.
• Support data analysis, reporting strategy, and business insights for informed decision-making.
• Collaborate with cross-functional teams to ensure reporting accuracy, data integrity, and governance compliance.
• Present analytical findings, project status, and recommendations to executive leadership and stakeholders in a clear and impactful manner.