Engagement Analytics Data Analyst – Streaming Insights

Disney Cruise Line - The Walt Disney Company

Santa Monica (CA)

On-site

Confidential

Full time

9 days ago

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Job summary

Disney Cruise Line – The Walt Disney Company is seeking a Data Analyst to join the Data Intelligence & Analytics team, focused on Subscriber Lifecycle & Commerce analytics across Disney's streaming services. You will explore engagement trends, synthesize insights, and build frameworks to understand how content, subscribers, and product drive retention.

You will work with cross-functional partners, use SQL and visualization tools to tell data-driven stories, develop new metrics, and deliver

Qualifications

Bachelor's degree in Analytics, Computer Science, Statistics, Economics, Mathematics, or related quantitative field.
3+ years of hands-on analytical work experience with SQL.
Strong analytical skills with the ability to translate data into clear, actionable insights.
Experience working with large data sets and interpreting data trends using disparate data sources/tools.
Familiarity with data exploration and data visualization tools like Tableau or Looker.
Strong attention to detail with the ability to troubleshoot data issues, analyze root causes, and communicate findings clearly.
Highly collaborative with strong written and verbal communication skills.

Responsibilities

Support engagement trend analyses and ad hoc deep dives into the content, subscriber, and product drivers of key engagement KPIs.
Uncover insights to optimize the content portfolio to drive quality engagement hours, partnering closely with stakeholders across Content Planning, Partnerships, Programming, Product, and Marketing teams.
Assist in the development of new metrics and analytical approaches to measure engagement trends and audience behavior.
Use SQL and data visualization tools to synthesize complex data into actionable insights and communicate findings clearly and effectively to both technical and non-technical audiences.
Effectively communicate results through compelling data storytelling across the organization, both in oral presentations and via written reports.
Build strong relationships with strategic and operational business teams to understand data needs and support ongoing analytical requests.