Engagement & Activities Leader - Senior Living

Sunrise Senior Living; Oakton (VA); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistance Program / Discount

Paid time off (PTO), sick time, and 單

myFlexPay to get paid quickly

Tuition Reimbursement

Bonuses (discretionary/non-discretion)

Some benefits have eligibility

Job summary

Sunrise Senior Living in Oakton, VA is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and customer experience programs that strengthen connections, purpose, and well-being.

You will supervise team members and volunteers, recruit and train volunteers, track engagement metrics, and partner with Sales and Resident Care on move-ins. This role offers growth opportunities within a supportive team.

Qualifications

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver's license, if required.

Responsibilities

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers; build community partnerships.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Skills

Leadership

Event planning

Volunteer management

Communication

Staff supervision

Tools

Engagement software

Reporting tools

Job description

Sunrise Senior Living in Oakton, VA is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and customer experience programs that strengthen connections, purpose, and well-being.

You will supervise team members and volunteers, recruit and train volunteers, track engagement metrics, and partner with Sales and Resident Care on move-ins. This role offers growth opportunities within a supportive team.