Energy Services Specialist - Island County

Kids for the Future; Oak Harbor (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

HDHP health coverage

HSA/FSA

403(b) retirement plan

Dental & Vision coverage

Voluntary life insurance

Job summary

Opportunity Council seeks an Energy Services Specialist to provide direct energy assistance, eligibility determinations, and referrals in Island County—primarily Oak Harbor. The role emphasizes helping clients access services and maintain essential utilities, with data entry and scheduling supporting daily operations.

Ideal candidates will have a high-school diploma or GED, at least two years of relevant experience, and a Washington driver’s license with compliant driving history.

Qualifications

• High-school diploma or GED required.
• Two years relevant experience preferred.
• Valid Washington State driver's license and five-year driving history per Auto Insurance Standards.

Responsibilities

• Provides direct services to clients seeking assistance from Energy Assistance programs, including eligibility determination, education, and information.
• Provides information and referrals to clients regarding agency programs and other community resources.
• Performs moderately complex data entry including client information.
• Advocates for clients to maintain utility service or heating fuel supply in home.
• Maintains confidentiality of all client data per agency, state, and federal guidelines.

Skills

Customer service

Data entry

Scheduling

Advocacy

Education

High-school diploma or GED

Job description

• Location 231 SE Barrington Dr,Suite 100,Oak Harbor, WA, 98277,United States
• Base Pay $21.00 - $23.00 / Hour
• Job Category Energy services, Human services, Community Services
• Employee Type Regular Full Time

Position Open Date: 07/31/2026

Position Close Date: Open until Filled

Interested in making a difference in your community while building a career? Join our team as an Energy Services Specialist in Island County!

WHO WE ARE:

For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves—building a community where everyone has the chance to thrive and contribute.

OUR VALUES:

At Opportunity Council, our values guide everything we do. Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community. We’re also committed to weaving diversity, equity, and inclusion into every part of our work—from the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website: www.oppco.org

WHAT YOU WILL DO:

Provides direct services to clients seeking assistance from the agency’s Energy Assistance programs, which provide benefit determination, education, and information. Encourages client self-sufficiency by providing advocacy, information, and referrals to Opportunity Council and other social service programs. Serves as a key link between clients and community resources and procedures. Performs a variety of moderately complex clerical and administrative functions, including client intake, scheduling, accurately calculating income levels, eligibility determination, data entry, and providing exceptional customer service.

WORK SCHEDULE:

Monday through Friday, 40 hours per week.

WORK LOCATION:

This position will be working primarily out of the Oak Harbor office but will be supervised by Whatcom County leadership. Travel to Bellingham for training and meetings is required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Provides scheduled direct services that include eligibility screening for multiple services, determining financial eligibility, problem solving, needs assessment, referrals, explanation of agency programs and services, and problem solving.
• Provides information and referral to clients regarding agency programs and other community agencies and resources.
• Performs moderately complex data entry including client information.
• Advocates for clients to maintain utility service and/or heating fuel supply in home.
• Processes information related to clients, which is confidential and maintains confidentiality of all data in accordance with agency, state, and federal guidelines.

OUR IDEAL CANDIDATE WILL HAVE:

• High-school diploma or GED.
• Two years relevant experience.
• Valid Washington State driver’s license and five-year driving history within Opportunity Council’s Auto Insurance Standards.

We place a strong value in hiring individuals with lived experiences of, poverty and/or homelessness or who have previously participated in Opportunity Council programs or other social services.

OUR BENEFITS PACKAGE:

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.

• Paid time off earned on an accrual basis (vacation, sick, personal, holidays)
• Paid time off for wellness needs
• Employer-paid holidays
• Employer-paid HDHP and low-cost traditional health care options
• HSA and FSA plans, subject to plan terms
• Eligibility for critical illness insurance coverage
• 403(b) Retirement plan with employer contribution
• Eligibility for health coverage for legal dependents
• Eligibility for employee/family dental and vision coverage
• Voluntary benefits such as life insurance, long-term disability, and long-term care and p ersonal legal services

ABOUT ISLAND COUNTY:

Island County offers more than breathtaking views and coastal charm—it’s a place where community and compassion thrive. As part of our nonprofit team, you’ll work in a region known for its close-knit towns, natural beauty, and deep-rooted commitment to helping one another. Whether you're directly helping people, working to build community or advocating for lasting change, your work here has a direct and meaningful impact. Join us in making a difference where it truly matters—right here in Island County.

We believe our team should reflect the communities we serve. That’s why we strongly encourage people of color, LGBTQIA+ individuals, Veterans, and people with disabilities to apply. Opportunity Council is proud to be an Equal Employment Opportunity employer. We do not permit discrimination based on race, creed, color, national origin, gender, gender identity or expression, sexual orientation, religion, marital or family status, pregnancy, military or veteran status, age, genetic information, disability, use of a service animal, or any other status protected by law.