Energy Savings Experience Advisor (Temp-to-Hire)

Public Service Company of New Mexico (PNM); Albuquerque (NM); On-site; USD 42,000 - 48,000; Full time

Job summary

Public Service Company of New Mexico (PNM) is hiring a Customer Experience Advisor for an in-office, full-time temp-to-hire role in Albuquerque, NM. You will help customers with energy questions, guide them to save energy and money, and deliver a personalized, caring service every day.

The position emphasizes building relationships, resolving needs, and exceeding customer expectations while aligning with company safety standards and policies. A strong focus on customer satisfaction is expected.

Qualifications

• High school diploma or GED with 2–3 years of related experience.
• Valid driver's license in state of residence for roles requiring driving.

Responsibilities

• Assist customers with energy needs and savings opportunities.
• Provide a personalized and caring customer experience to exceed expectations.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Public Service Company of New Mexico (PNM) is hiring a Customer Experience Advisor for an in-office, full-time temp-to-hire role in Albuquerque, NM. You will help customers with energy questions, guide them to save energy and money, and deliver a personalized, caring service every day.

The position emphasizes building relationships, resolving needs, and exceeding customer expectations while aligning with company safety standards and policies. A strong focus on customer satisfaction is expected.