Energy Sales & Customer Service Support (Part-Time)

Southern States Cooperative.; White Hall (MD); On-site; USD 28,000 - 30,000; Part time

Job summary

Southern States Cooperative is seeking a part-time Customer Service/Energy Sales Support role in White Hall, MD. The position supports energy location operations, handles inquiries, processes sales orders, and coordinates with the sales team.

The role encompasses customer communication, data entry, invoicing support, and event coordination, with the potential for growth in responsibilities. Seasonal hours apply and a strong customer-service mindset is essential.

Qualifications

• Requires a high school diploma or GED.
• Experience in sales, customer service, office administration or warehouse preferred.
• Strong communication skills with customers and team.
• Proficiency with MS Office and basic accounting concepts.

Responsibilities

• Answer phone and email; provide order status and product information.
• Assist customers, vendors, and sales staff with inquiries in a courteous manner.
• Enter sales and customer data; schedule site visits and follow up.
• Maintain location web pages and customer online portal access.
• Prepare reports, drafts, and proofs for accuracy and clarity.

Skills

Customer service

Communication

Office administration

Data entry

Education

High School Diploma or GED

Tools

MS Office

POS system

Job description

Southern States Cooperative is seeking a part-time Customer Service/Energy Sales Support role in White Hall, MD. The position supports energy location operations, handles inquiries, processes sales orders, and coordinates with the sales team.

The role encompasses customer communication, data entry, invoicing support, and event coordination, with the potential for growth in responsibilities. Seasonal hours apply and a strong customer-service mindset is essential.