Energy Programs Referral Specialist (Greenfield)

Center For Extended Care At Amherst; Greenfield, Northern (MA, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement Plan

Flexible Spending Plans

Vision Insurance

Long-Term Disability Insurance

Sick, Vacation, Float time and 12.5%%H

Job summary

Community Action Pioneer Valley is seeking an Energy Programs Referral Specialist for its Greenfield location. The role focuses on front-end client services, including intake, eligibility assessment, referrals, and emergency services to assist households in need.

A locally rated, supportive team environment is offered with competitive benefits and professional development. The ideal candidate has 2+ years in customer service, comfort with computer systems and phone communication, and a

Qualifications

• At least 2 years of customer service experience.
• Comfortable using computers and talking on the phone.

Responsibilities

• Front-end client services including initial intake, determining eligibility, referrals, and emergency services.

Skills

Customer service

Phone communication

Computer skills

Job description

Energy Programs Referral Specialist (Greenfield)
Community Action Pioneer Valley's Energy Programs has an opening for a Referral Specialist.

Energy Programs Referral Specialist (Greenfield)
Community Action Pioneer Valley's Energy Programs has an opening for a Referral Specialist.
This position is responsible for front-end client services including initial intake, determining eligibility, referrals, and emergency services. Come join one of the top-rated Energy Conservation teams in the Community Action Network nationally!
The ideal candidate will have at least 2 years of customer service experience, be comfortable using computers and being on the phone, and enjoy helping others. This is 37.5 hour a week position.Pay range $20.16 to $21.39/hr.
Community Action offers a supportive work environment, outstanding benefits, training, professional development and outstanding benefits. We offer: Health Insurance, Dental Insurance, Retirement Plan, Flexible Spending Plans, Vision Insurance, Long-Term Disability Insurance, Sick, Vacation, Float time and 12.5 paid Holidays. Community Action is a qualifying employer for the Public Service Loan Forgiveness program.
Community Action is committed to a diverse workforce. AA/EOE/ADA

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